On time
On time, did a great job!
By customer
Response from Spruce· Oct 14, 2026
We’re so pleased you had a great experience! Thank you for your kind words and for choosing Spruce.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
513 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.
Spruce (getspruce.com) has 513 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
513 approved reviews, newest moderated first
On time, did a great job!
By customer
Response from Spruce· Oct 14, 2026
We’re so pleased you had a great experience! Thank you for your kind words and for choosing Spruce.
If you schedule me for 10am on Friday morning it would be perfect!!
By customer
Response from Spruce· Oct 14, 2026
We truly appreciate your feedback! We updated your service series to the morning window to better align with your request. Please reach out to Support directly if you need anything else; we're always happy to help!
Great attention to detail!
By customer
Response from Spruce· Oct 14, 2026
Your feedback means the world to us! Thank you for trusting Spruce with your cleaning needs!
Like I said on the app, she cleaned everything properly like she was supposed to, but she left the door unlocked and she didn’t turn off the lights that left my unit exposed to possible intruders and it wastes electricity not cool!
By Brendan K.
Response from Spruce· Oct 14, 2026
Hello, and thank you for sharing your review. We apologize for any disappointment and encourage you to reach out to us at [email protected]. Your feedback is important to us, and we’d love the chance to resolve this for you!
Communication is great
By customer
Response from Spruce· Oct 14, 2026
We’re so grateful for your review! Knowing you had a fantastic experience makes our day.
Spruce provided a wonderful experience. Carolina was highly skilled, professional, and very pleasant to have around. She did an excellent job, and I truly appreciated her friendly demeanor. I would gladly recommend Spruce!
By customer
Response from Spruce· Oct 14, 2026
Thank you for your support and great review! It’s our pleasure to help keep your space clean and fresh, and we’re excited to serve you again in the future.
Fast and thorough job. Thanks
By Philip
Response from Spruce· Oct 14, 2026
Thank you for your wonderful review!
Excellent work and streamlined communication all made for a stellar experience.
By Norman
Response from Spruce· Oct 13, 2026
We appreciate your kind words! It’s always a pleasure to serve customers like you, and we’re thrilled you had a great experience. Looking forward to your next visit!