It’s convenient and fast.
It’s convenient and fast.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
513 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.
Spruce (getspruce.com) has 513 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 15 reviews with 4 stars · Clear filters
It’s convenient and fast.
By customer
It was great coming home to a clean apartment. I was traveling on Europe for 18 days. They did a good job Everything I requested was done. Thank you ❤️🌹
By Linda
Response from Spruce· Oct 20, 2026
Thank you for your wonderful review! We’re so glad you loved your service and appreciate you choosing Spruce.
3rd clean I have had. Very consistently done, but just forgot to vacuum. Other than that great experiences each time.
By customer
Response from Spruce· Oct 19, 2026
Thank you for your review! We will forward your feedback to the cleaning team to ensure that vacuuming isn't forgotten!
Good cleaning but not as thorough as we hoped. There is always dust left on window sills, light fixtures and other nooks that we would expect to have been cleaned.
By Cordy
Response from Spruce· Oct 15, 2026
Hello there, and thank you for your review! We invite you to reach out to us directly at [email protected] so we can address your feedback directly. Thank you again for your feedback!
They didn't change the sheets in my master bedroom. I had them sitting on the chair right next to the bed.
By kim
Response from Spruce· Oct 14, 2026
Hi there, and thank you for your feedback! We apologize for that oversight and will provide feedback to coach our cleaning Pros directly. Thank you for helping us improve!
If you schedule me for 10am on Friday morning it would be perfect!!
By customer
Response from Spruce· Oct 14, 2026
We truly appreciate your feedback! We updated your service series to the morning window to better align with your request. Please reach out to Support directly if you need anything else; we're always happy to help!
All was good except she made the bed with the blanket on top of the comforter. The comforter should be on top.
By James
Response from Spruce· Oct 13, 2026
Thank you for your review and feedback! We have added your note to your customer account for future cleaning teams!
Staff did a very good job the apt was nice and clean!
By Michele
Response from Spruce· Nov 10, 2025
We truly appreciate your kind words! It’s always a pleasure to serve customers like you, and we’re thrilled you had a great experience. Looking forward to your next visit!