Great company!
Professional and thorough
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
513 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.
Spruce (getspruce.com) has 513 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
513 approved reviews, newest moderated first
Professional and thorough
By customer
They communicate so well! My cleaner took her time and was very thorough!
By customer
Prompt and complete
By Jerry
Overall cleaning was good. However they colgged the toilet by throwing the wipes down the toilet. Never had this experience before with other cleaners. I had to call plumbers to clear the clog.
By Asad N.
It’s convenient and fast.
By customer
Broke headphones and a full bottle of prescription medication is missing. Filing a police report.
By customer
The cleaning was not complete and disappointing, I was left waiting for it to finished and that never happened. I now have an endless trail of emails and messages as I am unable to talk to someone.
By Rafael G.
She did a great job of cleaning the floors and refrigerator.
By Customer