Tech was knowledgeable
Tech was knowledgeable, knew how to resolve issue. Was able to give possible reasons for the problem and how to fix them.
By ELAINE M M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
225 reviews
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GetMyDrivers specializes in comprehensive computer support, focusing on driver updates and installations. As a premier certified driver updater, we ensure your PC runs smoothly by seamlessly updating graphics, printer, and audio drivers with our top-tier driver update software. Our flagship product features a powerful driver updater tool that automatically scans and identifies outdated or missing drivers, offering a one-click "Update All" for optimal system performance. Trust GetMyDrivers for reliable driver help, enhancing your computer's security and efficiency in today's fast-paced tech world.
GetMyDrivers (getmydrivers.com) has 225 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
225 approved reviews, newest moderated first
Tech was knowledgeable, knew how to resolve issue. Was able to give possible reasons for the problem and how to fix them.
By ELAINE M M.
helpful for my computer problem
By Gary C.
I explained my concerns and they were answered and my Technician (David) took a remote session to verify my settings were in good shape .
By RC
Technician John understood the issues and corrected them quickly
By Kerry C.
I am frustrated that my subscription is with support.com that was recently acquired to another company. Many things to do with service and contact with a IT support person has changed without notification to customers. This support person Henry was outstanding. I guess my disappointment is previous to the acquisition with support.com there was no middle person - when you called you immediately got a IT tech support person and problems were resolved immediately.
By Susan J. S.
The representative Mark is very knowledgeable, professional, kind and very helpful. He assist me with Microsoft software, and solve my computer problem. Give Mark a pay increase & promote him. He will be great asset for Support.com Tech. Thank You Mark
By Huisu N.
I have been using Advance Tech Support / U.S. Tech Support for years. Never disappointed with service. Never a problem that they couldn't fix.
By Buck W.
The tech was able to fix my issue with not being able to start iolo software from the icon. In less than 5 minutes, problem solved. Very experienced!
By Rene