It's been a month
It's been a month, already made my first car payment. Haven't received my paperwork so that I can register the vehicle. The rest was quick and easy. Don't understand why getting my paperwork is so tough.
By Ken
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
It's been a month, already made my first car payment. Haven't received my paperwork so that I can register the vehicle. The rest was quick and easy. Don't understand why getting my paperwork is so tough.
By Ken
its very easy and straightforward processes Mode stuff is extremely knowledgeable and helpful thank you again
By grzegorz
Using the Mode App was quick and easy to understand. The Mode team communicates well, and their response time is quick. I highly recommend it and will use it again in the future.
By J.C.
Would still rather work directly with GM Financing
By SUSAN
Mode financial services have been a life saver. All the people that I dealt with, were so helpful, kind and knowledgeable. I would never hesitate to go to them for a vehicle loan in the future.
By NOREEN
I received a refinance for my Jeep Grand Cherokee in mail from Mode. The offer was roughly 185.00 less than what my current car payment was. I decided to go ahead and apply for offer. Everything was done through the Mode app. Extremely easy process and is saving me money!
By Caryn C.
Great customer service and the app.
By STACY
Easy process. Website and app seem intuitive.
By George M.