Simple process and completed online
Simple process and completed online
By Robert
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
Simple process and completed online
By Robert
Easy to understand process and get thru the application.
By Scott
Polite, friendly, easy to deal with, quick response. Would recommend to others.
By George
Ease of process. Docs uploaded easily. Responsive when submitted
By Stephanie
Your website was not without problems. The amount of information you needed was ridiculous as we have been paying - on time- for the past several years. I have been a riding in chevy's since I was a child and will not plan in the future to do so. The interest rate was pretty high, in my opinion. Finally, I was unable to print a copy of my agreement because you have that option blocked. All in all not a favorable experience.
By Debra
Simple, easy to provide documentation, quick response time.
By Leonard
It was easy to request online and do everything online. Process was smooth
By Roberto
To many documents to send. Should have the option to have them sent by mail. The representatives are very kind and helpful over the phone.
By Randall