Everyone was so very helpful
Everyone was so very helpful
By Terese T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
Everyone was so very helpful
By Terese T.
Very easy process. I like that they walked me step by step along the way.
By Bel
Very smooth and easy process.
By Robert
It went fine and I was happy with the reslts, it se emed a bit complicated000000000000000000000000
By Jeanne
One of the main things that I really appreciated was that though the web portal experience was pretty good. If I had a question and I called the phone number, someone answered quickly! I did not have to go through a ton of prompts! Though maybe the questions were not that difficult, they had the answer for me very quickly. This whole process was very PAINLESS!
By Charles
This was one of the most positive and easiest financial situations I’ve ever had to deal with. I was concerned to buy out my lease and begin a new loan to finance the rest of the vehicle with just how crazy the cost of living has become. My credit wasn’t as high as it’s been in the past and as a new mom again to now 3 little ones I was dreading the back and forth and hours spent on the phone/computer. I am still in shock with how easy this all was. Fast, professional, and organized. I would be very happy and more than willing to use this company again down the road.
By Danielle
Thanks for your help. Interest rate too high, though!
By Donna
I didn’t like that everything is done online. I feel you should have some of it be with paper.
By Emily