Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
466 reviews
Dimension Waste ManagementSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dimension brings the waste management industry into the modern world. Contemporary customers expect reliability, convenience and a frictionless experience. We rise to meet their needs by combining the flexibility and customization of our independent contractors with the accountability, scalablity, and unmatched waste diversion data of a tech-enabled disruptor.
Dimension Waste Management (getdimension.com) has 466 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
466 approved reviews, newest moderated first
great and fast job
By customer
Response from Dimension Waste Management· Jul 7, 2024
Thank you, Kayle! We're glad to hear you're pleased with our work. If there's anything else you need or if you have any further feedback, feel free to let us know. Best regards, Dimension
Get Dimension was highly recommended by our venue for trash removal and we were really happy with the service. Everything went smoothly and was on time. Thank you!
By Jenny
Response from Dimension Waste Management· Jun 28, 2024
Hi Jenny, That's fantastic to hear! We're delighted that you were pleased with our service. It was a pleasure working with you, and we appreciate your positive feedback. If you ever need trash removal services again in the future, don't hesitate to reach out. Best regards, Dimension
Very up front, making sure they had the right people for the job. Moving a large grand piano is no easy task….very professional.
By Morgan O.
Response from Dimension Waste Management· Jun 28, 2024
Hi Morgan, Thank you for your feedback! We understand that moving a large grand piano requires careful planning and expertise, and we're glad to hear that our team handled it professionally. If you have any future moving or specialized service needs, feel free to contact us again. We're here to help! Best regards, Dimension
You guys were great! Every step of the way was simple and straightforward. I also appreciate your punctuality. I would recommend Dimension Waste.
By Vic G.
Response from Dimension Waste Management· Jun 28, 2024
Hi Vic, Thank you so much for your kind words! We're thrilled to hear that you found our service simple, straightforward, and punctual. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out. Best regards, Dimension
They quoted my job, required pre-payment, scheduled and then never showed up. No response from anything but a computerized chat. Still waiting for my refund and now I am stuck trying to find another provider. STAY AWAY FROM THIS GROUP, IT'S A SCAM
By Harald S.
Response from Dimension Waste Management· Jun 28, 2024
Hi Harald, I'm sorry to hear about your experience. That sounds incredibly frustrating. Upon checking the refund has been processed. Depending on your financial institution's policy, it may take 3 - 5 business days to reflect on your account. Again, we sincerely apologize for the inconvenience. If you need any further assistance, feel free to reach out. Best regards, Dimension
Great job! I was called in advance of pickup as requested and once the job was completed.
By SteveG
Response from Dimension Waste Management· Jun 28, 2024
Hi Steve, Thank you for the wonderful feedback! If you need any further assistance, feel free to reach out. Best regards, Dimension
Didn’t pay the person who actually did the work and got my mattress. Tried to call and explain and they kept going around in circles and eventually hung up.
By Victoria P.
Response from Dimension Waste Management· Jun 28, 2024
Hello Victoria, I'm sorry you inconvenience. It sounds like there were several issues with efficiency and communication during the service regarding the providers payout. This has been communicated and resolved. Thank you for the feedback. If you need any further assistance, feel free to reach out. Best regards, Dimension
Pickup from an experienced person I. Hauling away old stuff
By customerD
Response from Dimension Waste Management· Jun 28, 2024
Hi Darryl, Thank you for sharing your experience with us. We're pleased to hear that the process was fast and easy for you. Knowing the proper way to dispose of old paint is indeed important, and we're glad we could assist you with that. If you have any more questions or need further assistance, please feel free to reach out. Best regards, Dimension
