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I ordered three units with HDMI connectivity. I received units with COAX connectivity. I want to exchange these units for the ones I originally ordered. What's the process for exchange?

I was tempted by the wave max advert but trust pilot put me right THANKS

Absolute scam. Do not touch these thieves.

Works about as well as a $5 antenna you can get at the Dollar Store. It doesn't pull in any Pay TV channels; those aren't broadcast over the air; such are transmitted by fiber-optic cable or beamed via encrypted satellite. They use the typical high-pressure marketing techniques of urgency ("Only 20 left!") ("Buy in the next 18:16") and bargains ("Get a 75% discount!"). Unrealistic claims are added, such as "500 mile range!" (the most an indoor antenna can get is about 50-60 miles, with 25-35 being more realistic of the better antennas). My neighbor bought one. It's made of cheap plastic and shoddy cable connecters. He pulled in exactly 11 channels. The Flatenna (Channel Master) he had got 38. Save your money and the aggravation of yet another huckster.

Hier handelt es sich um eine Firma vermutlich in den USA. Die Masche ist, nach Bestelleingang und sofortiger 2 VISA-Abbuchung, kein Storno zu ermöglichen. Schon nach 27 min. Auftragsstorno geschickt und dann die Antwort der Firma zeitlich so verzögert, dass angeblich schon der Versand beauftragt wurde, weil Zeitraum 1 h als Vorgabe ist. Übrigens die Sendung kommt aus Deutschland von einem Absender mit Straße und Hausnummer, dessen Namen er nicht nennt und an dessen Stelle dort "(not return, not seller)" erscheint. Daher auch keine Rücksendung möglich!

I wish I had looked at this reviews before a went on the sight. I was looking at the antenna on line and wanted to try just one antenna. But before I could make a decision they placed the other without me agreeing to purchase. I immediately tried to cancel the order but they informed me that it was packed and they couldn’t stop the order. THIS IS BAD BUSINESS DO NOT ORDER FROM HERE I REPEAT PLEASE DO NOT ORDER FROM HERE. Nothing but a scam. Now I have to wait until I received the product before I can request my refund. If I do receive it I will return it immediately. If I could rate them a 0 I would!

Confidence tricksters selling rubbish ~~ AVOID !!

I ordered wave Max and never received the product