Product was as discribed
Product was as discribed. The price was great. The shipping was quick.
By Michael P.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
134 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At GenuineTools.com, we are dedicated to supplying the highest quality equipment, tools, electronics to world-wide resellers and consumers.We obtain all of our stock from authorized distributors and we have spent decades building relationships that enable us to secure the best prices.Everything you get from us is brand new and ships in original, factory-sealed, retail packaging. Your purchase is protected by a 30-day money-back guarantee.With decades of experience, we pride ourselves on our commitment to innovation, reliability, and excellence.We really appreciate your business!
GenuineTools.com (genuinetools.com) has 134 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
134 approved reviews, newest moderated first
Product was as discribed. The price was great. The shipping was quick.
By Michael P.
Good prices and fast processing
By DPG
Got a good brand name battery from them at a fantastic price. When it (quickly) arrives, it's the real deal. I don't know how they do it, but I scored some major savings.
By Rick
The oscillating tool I wanted was competitively priced well with Genuine tools and shipping was seamless . The tool arrived with no issues the only issue I would recommend to Genuine tools is not to ship the tool in its original packaging since it’s becomes a target for porch pirates when delivered .
By John M.
Great customer service. Competitive prices. The only store that I found that didn't jack up prices based on news of potential tariffs. Let's support merchants that have integrity.
By Laura N.
Great tool. Great price. Super fast delivery.
By Anony
Online shopping experience is super easy, a good value and my shipment arrived quickly.
By Carey H.
These guys are top notch! I made a stupid mistake by ordering to my old address. I called them on Monday, I had ordered on Friday night. These guys helped track down the package and stopped it after finding it on the truck. They then sent it to my correct address. The tool worked as expected and was indeed genuine.
By Talal A.