Good quality and prices great
Shipping was a little slow considering West Coast delivery. But, the tools were good quality and prices great. The communication and updates excellent.
By Willy
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
134 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At GenuineTools.com, we are dedicated to supplying the highest quality equipment, tools, electronics to world-wide resellers and consumers.We obtain all of our stock from authorized distributors and we have spent decades building relationships that enable us to secure the best prices.Everything you get from us is brand new and ships in original, factory-sealed, retail packaging. Your purchase is protected by a 30-day money-back guarantee.With decades of experience, we pride ourselves on our commitment to innovation, reliability, and excellence.We really appreciate your business!
GenuineTools.com (genuinetools.com) has 134 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
134 approved reviews, newest moderated first
Shipping was a little slow considering West Coast delivery. But, the tools were good quality and prices great. The communication and updates excellent.
By Willy
Good communication on delivery progress good tool in new condition at a fair price. Will consider Genuine for more tool needs.
By David
2nd purchase from Genuine Tools, good prices, price you see is what you pay. Fast shipping.
By Csaba K.
Yes I agree with other review. These are not new tools and they won’t accept a return unless you jump through lots of hoops. Avoid
By Bruce
product arrived damaged. these tools are not new in the box.
By Quatezia H.
These folks delivered exactly what they advertised, in a timely manner, for an excellent price. Milwaukee 2522-20 cut off saw. I'd use them in the future.
By Ted
Product at a good price. Fast shipment. Very pleased.
By Bob P.
I was pleased with clear and timely communication, generous resolution to an issue which appeared to be a manufacturer's defect and the best pricing. I will shop with Genuine Tools again!
By R N.