Great service
Product was exactly as described. Very Fast shipping. I would recommend and direct friends to buy from them. Thank you.
By Kris W.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
134 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At GenuineTools.com, we are dedicated to supplying the highest quality equipment, tools, electronics to world-wide resellers and consumers.We obtain all of our stock from authorized distributors and we have spent decades building relationships that enable us to secure the best prices.Everything you get from us is brand new and ships in original, factory-sealed, retail packaging. Your purchase is protected by a 30-day money-back guarantee.With decades of experience, we pride ourselves on our commitment to innovation, reliability, and excellence.We really appreciate your business!
GenuineTools.com (genuinetools.com) has 134 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
134 approved reviews, newest moderated first
Product was exactly as described. Very Fast shipping. I would recommend and direct friends to buy from them. Thank you.
By Kris W.
They are 💯 percent legit! Best prices around! 3rd time buying from them, I highly recommend! Just received my milwaukee combo kit, mh18 drill and impact drill kit! I'm so happy,thanks!
By Larry B.
Pricing is good , service is good
By John
I found a Milwaukee battery deal on Genuine Tools. . .was a much better deal than all other web and store sites I searched. The online process was very quick n easy. Processing and shipping was very fast. The batteries arrived within just a few days.
By signe
great product order was exactly what I needed shipping could of been a bit faster but also was of other side of the country! Would buy from genuine tools again!
By Manu M.
I was a little skeptical to order at first, but I'm glad I did. I received my order quickly. And the items are exactly as advertised. Will order again if I see something I'm looking for!
By Carl Z.
Response from GenuineTools.com· Apr 25, 2025
Hello, Carl - it was a pleasure to do business with you and we hope to help you again. Thank you for your terrific review.
Very prompt response when ordered
By Steve D.
The response time is very quick. The customer service is absolutely fantastic.
By Aaron