Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
34 reviews
Genix Flooring - Best Floor Selling AgencySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Genix Flooring is a leading provider of interior and exterior design services. We specialize in transforming spaces with our wide range of offerings, including flooring, furniture, lighting, and more. Our team of experts works closely with clients to create customized solutions that perfectly align with their style and preferences. With high-quality materials and meticulous installation, our flooring division ensures exceptional results. From contemporary to classic designs, our furniture collection offers options for every taste. Additionally, our lighting experts help create the perfect ambiance with a diverse selection of fixtures. At Genix Flooring, we are dedicated to delivering excellence and creating stunning spaces that exceed expectations.
Genix Flooring - Best Floor Selling Agency (genixflooring.com) has 34 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
34 approved reviews, newest moderated first
Great online tile purchasing option, as I live in a rural area and this made it so much easier! I contacted DaTile for samples then found this company through ChatGPT and it worked well! Good communication and so far we have found no broken tile on our shipement.
By Julie L.
This company was reputable and able to provide me a product that I had a hard time finding! I recommend their services.
By customer
Awesome customer services and professional staff makes you feel welcome shipping a little slow but overall very good services. Thank you.
By B M.
Genix was able to ship our tile to a warehouse within 30 minutes of our home, saving us a significant amount in shipping costs. It was packaged extremely well. We would highly recommend working with them and we'll be back for any future flooring needs!
By Tammy W.
Great company and customer service. I worked with Kevin and he helped to make everything smooth.
By YH
GENIX offers a full range of colors. We needed 8 colors for a project. Only 6 were readily available. The sales rep, Sam Francisco, went the extra mile in searching for the needed tiles. They were found in a warehouse on the east coast and arrived quickly. The experience with GENIX has been timely and a pleasure. The product is beautiful!
By Jane at Dick & Jane’s S.
Genix has a great selection of tile at very competitive prices, and they worked with me to arrange a pickup on the tile that I selected in order to save some money on the shipping charges. They responded to my inquiries and questions in a timely manner and addressed all of my issues. The buying experience was super easy and efficient, and I would highly recommend them!
By RJN
I’m disappointed in the customer service and care for customer satisfaction. When I ordered my floors, there was nothing that prompted me to state these floors were available in nearby area. I also received a message from a sales associate well after I placed my order and it was shipped. When I asked the sales associate, why didn’t they call? The response was “we did” and alluded to “something must’ve happened on your end”. I had no voicemail or number from Genix on my missed call log. I paid $150 in shipping, only to receive broken up tiles. Unfortunately, I didn’t open the box until the hired service arrived to do my floors. I contacted them and have not even receive so much as a “sorry we can’t help”. $250 wasted. I would never order from this company unless you pick it up. I personally wouldn’t work with a company that does not care about customer satisfaction.
By Angela W.
