The C channel Belt drive is great quiet…
The C channel Belt drive is great quiet and stable option
By John C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
188 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Genie garage door opener systems, accessories and installations are well-known and trusted by consumers. Explore our product and support offerings today.
The Genie Company (geniecompany.com) has 188 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
188 approved reviews, newest moderated first
The C channel Belt drive is great quiet and stable option
By John C.
Easy, Easy, Easy...and to the point..
By jesus S.
The lady helped solve my problem. Can't ask for more than that. She was excellent.
By Alfred C.
Finally got a replacement that works! I put the code in and it worked first time. Thank You!
By Mark H.
Response from The Genie Company· Dec 12, 2018
Hi Mark, You are very welcome and we thank you for the feedback!
The replacement openers work but periodically I have to push the button multiple times before the door will go up. Not sure if the problem is with the door, the opener, or the connection signal.
By Kristen P.
Response from The Genie Company· Dec 12, 2018
Hi Kristen, Thank you for the feedback. Having to press the button multiple times to activate the unit, could be a result of the door, radio frequency interference (caused from using non-Genie LED bulbs in the garage door opener) or a handful of other things. We will be reaching out to you directly to provide you additional assistance. Thank you!
Very satisfied
By Wayne S.
Quiet reliability
By William W.
I was very satisfied with our product
By Jeffery W.
Response from The Genie Company· Dec 4, 2018
Jeffery Very glad to hear that the items ordered met your expectations. Thanks, Genie