Bad UPS tracking number
Everything was fine except the UPS tracking number was no good. Check for three days and ups says bad number. Product arrived next day in perfect condition.
By GLENN S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
188 reviews
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Genie garage door opener systems, accessories and installations are well-known and trusted by consumers. Explore our product and support offerings today.
The Genie Company (geniecompany.com) has 188 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
188 approved reviews, newest moderated first
Everything was fine except the UPS tracking number was no good. Check for three days and ups says bad number. Product arrived next day in perfect condition.
By GLENN S.
Replacement part came with 2 days!
By Laney H.
Very easy web site to work with,great products and fast shipping
By Mike
My order came quickly and worked perfectly. The Genie staff promptly answered my e mail inquiry so I knew what to get. Thanks a million.
By John M.
Thank you!!! Fast delivery Great company
By Peter S.
The Aladdin Connect product did not work and chat support kept going around in circles. Promised to call back and never did. No response to my email inquiry. Phone support was not working - chat told me their phone system was down.
By WC W.
I love your service delivery, products, and workmanship. Merry Christmas to your successful team.
By Abbas B.
Great customer service!
By Shura M.