Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
280 reviews
Gem JewelersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gem Jewelers Co.™ is one of the leading retailers in Timeless Diamond Jewelry and Gemstones. Our specialty and claim to fame is our Diamond Tennis Necklaces.Our Unbeatable prices on GIA Certified diamonds, diamond eternity bands, and diamond tennis bracelets makes us satnd out from the rest.Based in the Jewelry District Of Los Angeles, our historic mark makes us exclusive to many others. With over 25 years of experience in the business, we aim and strive to provide outstanding quality and craftsmanship in all our jewelry designs and pieces.Our customer dedication is our main goal and our priority when creating these masterpieces. We want all our customers to feel part of our family and get exclusive and personal service to ensure all your requirements are met. Our strict quality control is set to make sure all pieces are delivered in the most exquisite and delicate manner.In our effort to help the American Job Crisis, Gem Jewelers™ jewelry is all manufactured and designed in the USA.Our sourcing for all our diamonds and gemstones are 100% ethical and in standard with the Clean Diamond Trade Act, therefore we do not source or mine illegal diamonds AKA Blood Diamonds.We thank you for visiting our website and look forward to serving you.
Gem Jewelers (gemjewelersco.com) has 280 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
280 approved reviews, newest moderated first
First time purchase of diamonds online and will definitely purchase from Joe at Gem Jewelers again. Joe sent me graphics and photos so I knew exactly what I was getting. The price for my diamond necklace was less than half price for same size, color and clarity I was finding in my local jewelry stores.
By nancy M.
Response from Gem Jewelers· Aug 10, 2022
Thank you! Looking forward to serving you soon. Thank you, Christine.
I just purchased a beautiful Chloe gradulated diamond necklace from Joe and it’s so beautiful and I wear it well😀 The service I received from Joe was so friendly and professional. I will be doing business with him in the future and all my friends will know about Gem Jewelry Thank you 😀
By Deborah C.
Response from Gem Jewelers· Aug 10, 2022
Thank you so much! It was our pleasure. Looking forward to serve you again soon. Thank you, Christine.
First time buying diamond jewelry over the internet. I worked with a few jewelers but I easily chose Joe at the end. He went over the top to please me and meet all of my requirements. His price was also the lowest, And the diamond pieces were absolutely breath taking. All180 diamonds are identical and full of sparkle. So very happy.
By Socrates K.
Response from Gem Jewelers· Aug 10, 2022
Thank you! It was our absolute pleasure. Thank you, Christine.
#1 jeweller with the best prices. Really cares about making sure their clients are happy. Love my engagement ring!
By Maya A.
Response from Gem Jewelers· Aug 10, 2022
Thank you! So glad it worked out! Looking forward to serving you soon. Thank you, Christine
So happy and amazed with my New Engagement Ring we got here Cant say enough good things on the process how easy it was to create our ring and how they were so helpful I am also in love with the amazing quality of the stones how brilliant they shine And cant wait to be back for the band
By shmuel S.
Response from Gem Jewelers· Aug 10, 2022
Thank you so much! It was our pleasure. Thank you, Christine.
What a great experience and a spectacular ring! I was a little hesitant to order a diamond ring online, but once I spoke with Joe and he walked me through the process it could not have been easier. I searched for this ring for a couple months, and went with GEM because of the customer service and incomparable price for the quality. The ring was beyond my expectations. I could not be happier. Merry Christmas to ME!! I will be a customer for a very long time!! Thank you Joe!!!
By Joey L.
Response from Gem Jewelers· Aug 10, 2022
Thank you! Glad it worked out. Thank you, Christine.
Bought the 15ct emerald bracelet and let me just say, it’s amazing. Working with the team here was the smoothest transaction I’ve ever had. This will be my jewelry spot forever. I highly recommended them!
By Coby
Response from Gem Jewelers· Aug 10, 2022
Thank you! Looking forward to serve you again soon. Thank you, Christine.
What an amazing company to have been fortunate enough to work with. The diamond I bought is beautiful, and their willingness to help me find just the right setting, and help in picking out that setting was so important to me. They then had the stone set for me. They’re very responsive, nights, weekends, anytime I called or sent a text. The best in customer service. I would highly recommend them, and would welcome any inquiries.
By Becky K.
Response from Gem Jewelers· Aug 10, 2022
Thank you so much! It was our pleasure. Thank you, Christine.
