Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
280 reviews
Gem JewelersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gem Jewelers Co.™ is one of the leading retailers in Timeless Diamond Jewelry and Gemstones. Our specialty and claim to fame is our Diamond Tennis Necklaces.Our Unbeatable prices on GIA Certified diamonds, diamond eternity bands, and diamond tennis bracelets makes us satnd out from the rest.Based in the Jewelry District Of Los Angeles, our historic mark makes us exclusive to many others. With over 25 years of experience in the business, we aim and strive to provide outstanding quality and craftsmanship in all our jewelry designs and pieces.Our customer dedication is our main goal and our priority when creating these masterpieces. We want all our customers to feel part of our family and get exclusive and personal service to ensure all your requirements are met. Our strict quality control is set to make sure all pieces are delivered in the most exquisite and delicate manner.In our effort to help the American Job Crisis, Gem Jewelers™ jewelry is all manufactured and designed in the USA.Our sourcing for all our diamonds and gemstones are 100% ethical and in standard with the Clean Diamond Trade Act, therefore we do not source or mine illegal diamonds AKA Blood Diamonds.We thank you for visiting our website and look forward to serving you.
Gem Jewelers (gemjewelersco.com) has 280 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
280 approved reviews, newest moderated first
At first I was indecisive about which necklace to purchase. The staff was really helpful in helping me decide. When the necklace arrived, it is really high quality and shiny. Will continue to purchase from Gem Jewelers Co. in the future.
By JW
Response from Gem Jewelers· Aug 10, 2022
Thank you! It was our pleasure. Thank you, Christine.
Shipping was fast.Communication was great.The tennis necklace is beautiful but keeps rolling so trying to find ways to prevent that. Also trying to verify the report number with DIA but it's not showing up online. Update: Quick response, was fixed in less than 3 days. Will definitely be ordering from here again. Thank you!
By Stephanie
Response from Gem Jewelers· Jul 22, 2022
We appreciate your feedback. A great method to avoid the necklace flipping is getting it soldered. In regards to the appraisal, you must search it with the dash as it appears on the appraisal. I hope that helps. Thank you Christine
What a Gorgeous necklace Joe is the man Such great service and quality Appreciate everything these guys did for me He made my wife’s 30th birthday Thanks thanks
By Michael E.
Response from Gem Jewelers· Aug 10, 2022
Thank you! So glad it worked out! Looking forward to serving you soon. Thank you, Christine.
Most beautiful Round Diamond Eternity Band I have ever seen - My wife is the happiest woman in the world! The setting is the perfect one I had imagined and they were so helpful through the process - POsitive and smiles the whole time. I came to choose each Gia stone and got the perfect band we were looking for Thank you guys
By Osher N.
Response from Gem Jewelers· Aug 10, 2022
Thank you so much! It was our utmost pleasure. Thank you, Christine.
So in Love with my New Graduated Riviera Tennis Necklace. The stones are so shiny and I could not have asked for better service and quality here. The representative are very helpful and knowledgeable and I felt very comfortable ordering and was extremely happy when I received it.
By shaina S.
Response from Gem Jewelers· Aug 10, 2022
Thank you! So glad it worked out perfectly. Thank you, Christine.
Was gifted a Mother’s Days ring and truly loved it. Most beautiful Round Diamond Eternity Band I have ever seen. The setting is the perfect one I had imagined getting one day and they were so helpful through the process. I was able to choose each Gia stone and got the perfect band. Thank you guys!
By Rebecca N.
Response from Gem Jewelers· Aug 10, 2022
Thank you so much! It was our pleasure. Thank you, Christine.
Joe and his staff have been helping me with Great service providing me with Diamond Tennis Bracelet and Diamond Stud Earrings. Joe went beyond his way to make sure I was satisfied with my purchases. He has always been very honest and open from the start. I am very happy to say that I found someone I can trust.
By John C.
Response from Gem Jewelers· Aug 10, 2022
Thank you! It was our pleasure! Looking forward to serving you soon. Thank you, Christine.
Amazing company. He was very attentive, responsive, I got my diamond and had it set earlier than expected and it was gorgeous. Everything went smoothly and it was a dream to work with these guys, they gave me exactly what I wanted. Thank you!!
By Daniel M.
Response from Gem Jewelers· Aug 10, 2022
Thank you so much! It was our pleasure. Thank you, Christine.
