Kirsten from customer sales is kind
Kirsten from customer sales is kind, patient, and very helpful. Moreover, she responded quickly and offered us options.
By Tracy
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GemIQ is a jewelry technology company providing purpose-built jewelry photography equipment and AI-powered software for jewelers, diamond dealers and gemstone professionals.Our range helps jewelry businesses capture professional product photos, videos, 360° content and detailed diamond and gemstone imagery in-house. The GemIQ workflow also supports AI editing, product descriptions, branded customer sharing and direct Shopify publishing, helping jewelers move more efficiently from capture to sale.GemIQ products include GemLightbox Max, GemLightbox Mini, GemLightbox Macro, GemCam Pro, GemSparkle and GemStudio. From portable smartphone jewelry photography and everyday counter captures to high-volume studio production and precision macro imaging, each product is designed for a different jewelry workflow.GemIQ is used by more than 20,000 jewelry professionals across 100+ countries, including independent jewelers, retailers, wholesalers, manufacturers, workshops, diamond dealers and gemstone businesses.
GemIQ - Headquarters (gemiq.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
295 approved reviews, newest moderated first
Kirsten from customer sales is kind, patient, and very helpful. Moreover, she responded quickly and offered us options.
By Tracy
KRISTINE WAS VERY HELPFULL IN TEACHING ME HOW TO SET UP MY LIGHTBOX TURNTABLE. THANK YOU SO MUCH.
By owensweet
Wonderful service and product!
By Bryan V.
Excellent team and service!! Also now in Spanish Everything went amazing MUCHAS GRACIAS POR TODO
By Ulises D.
Excelente servicio y atención, aún estoy a la espera de la entrega de mi producto espero todo llegue muy bien.
By Karina G.
òtimos produtos e ótimo atendimento ao cliente, cuporte sempre disponível para tirar dúvidas, e preocupado como atender as nossas necessidades.
By Maennia K.
Incredible team and service throughout the whole process of ordering and receiving the item!! Thank you!!
By AngryPistons
Great company. Your not just buying a great product but your buy there great customer service. Thank you for everything. Kristine was an amazing help when i had an issue!
By Dwight B.