Great overall customer service by…
Great overall customer service by patzi. Had a problem and he helped me fix it really quickly. Overall great help
By Liliana S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
640 reviews
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FX Replay is a 100% web-based backtesting tool that uses the best charting platform in the market, TradingView, to bring you the BEST backtesting experience.
FX Replay (fxreplay.com) has 640 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
640 approved reviews, newest moderated first
Great overall customer service by patzi. Had a problem and he helped me fix it really quickly. Overall great help
By Liliana S.
The absolute best backtesting software about. Amazing dev team constantly improving the user experience based on community feedback. 10/10 support provided by their team members like Patzi. Have even had the CMO reach out to me to help with a bug I was having. Nothing else like it
By Callum
Their support team was very helpful and responded to me in a timely manner.
By Jeff
Excellent Support from FX Replay. I am writing this review to express my sincere thanks for the outstanding support I received from the FX Replay team, particularly from Vivek and Sebastián. This is the second time they have provided exceptional service, and their commitment to customers is truly impressive. I had a technical issue with a crucial backtesting session that was no longer visible. The situation was complex, but the support team handled it with great professionalism and efficiency. They were incredibly patient and dedicated to finding a solution. Thanks to their hard work, they were able to restore my session, allowing me to continue my work without any major interruptions. The level of personalized care and effective problem-solving I received from this team is second to none.
By Nestor Pinedo F.
So much bugs its just not usable. plus customer support was bad! paid 35 usd couple of days after contacted support to refund since i cant test using it gets stuck every couple of minutes , indicator and drawing tools get messed up stop losses / take profit won't be triggered price will just continue and many many more other bugs. wasnt refunded or anything havent heard from them since just use tradingview will be easier.
By Shpitz Z.
people recommended me this platform for backtesting and it's been amazing. if use well it can unlock some deeper level of mastery and confidence in your strategy
By Widelet J.
Works well for a few days, then told me to upgrade for unlimited time when I had 900 days left, then tries to charge around $350 for subscription. If you use them make sure you don't subscribe because they are very sneaky!
By Connor G.
Support is very fast, informative, and solution-oriented. I'd like to thank Tobey from the support team for his attention and care.
By Berat