Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
640 reviews
FX ReplaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FX Replay is a 100% web-based backtesting tool that uses the best charting platform in the market, TradingView, to bring you the BEST backtesting experience.
FX Replay (fxreplay.com) has 640 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
640 approved reviews, newest moderated first
Tobey, from Customer service is the GOAT, super quick response time and solved my issue within minutes.
By GeezFully
Response from FX Replay· Mar 12, 2026
Thank you for the great feedback! We’re glad Tobey was able to assist you quickly and get everything resolved. We truly appreciate your support 😊
Speedy response and resolution to my query. Saeed Was able to assist and offer great service.
By TR
I subscribed to this awful service only for a trial for 5 days, and I didn't like it from day one, I went straight to my account dashboard and made sure to cancel my trial so that they don't charge my card, and I received a confirmation email that my trial was canceled, today I received many notifications on my Payoneer card that they tried many times to charge my card! thankfully my payoneer card is locked and they couldn't charge me, now I tried to access my account to make sure I delete my card info and now I can't even get into my account dashboard I'm stuck at choosing a plan they forcibly wants me to choose a plan and pay before I even get to my account dashboard, this is fraud I can't find any other words to describe it, I contacted their customer service and the reply was that I need to purchase a plan first even before I have the right to remove my card info or delete my account! worst service I have ever experienced worst customer service worst everything! please don't full into this trap
By Mustafa E.
Response from FX Replay· Oct 15, 2025
Hi, we’re sorry for the confusion! If you’re seeing charge attempts, it may be because the trial ended before the cancellation was processed, so an invoice was already generated — but don’t worry, there’s no payment required. We can delete your account or payment method upon request. Please reach out again at [email protected], and we’ll make sure your request is fully handled.
I found a bug and it was fixed within 24 hours, great support from Tobey 💙
By Elektrodemon N.
Werkt perfect, veel opties en kan zelfs opties voorstellen en bugs aangeven, vaak updates die 10 seconden duren maar het programma steeds beter wordt
By benjamin L.
I love this application; it makes it easy to test your strategy and get nice analytics in return. One thing I wish is that it had more detailed analytics, like instead of having session time, which I replace with normal time, as ours is based on trades instead of sessions, which helps to find out when it works and when it doesn't. One other thing, when you have a session with lots of trades done on it, it will start to lag a lot. That will make it harder to get the real result of long periods of backtesting. I solved this by making monthly, weekly, and daily sessions instead of one long one. That'ss an issue they should work on. When I had a problem with my payments, which was my fault, I got fast and amazing help from the support specialist, specifically Tobey. I really recommend FX Replay. Amazing
By AMD R.
Been using FxReplay since the Launch. Definitly leveled-up my trading game alot. Today there was a problem, where a feature wasn't available anymore in my current plan, but Vivek quickly looked into it and even gave me a free month of pro for the inconvenience.
By Ruben S.
Very helpful tool, I definitely recommend it and also the support is very helpful and kind
By Draxe
