Excellent warranty request
Fast and efficient service that I had already requested the warranty and didn’t except to hear back until the end of the week
By Richard G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fuse offers the best replacement lenses for any brand of sunglasses. Over 50 colors and types of lenses including polarized, color enhancing, and prescription. Easy to install at home. Made in the USA. Custom lenses available. Free shipping on orders over $65.
Fuse Lenses (fuselenses.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
949 approved reviews, newest moderated first
Fast and efficient service that I had already requested the warranty and didn’t except to hear back until the end of the week
By Richard G.
Kayla is the best! Top of the line customer service.
By Pablo
Less five minute response which is amazing. Great service!!
By Consumer
It's very refreshing to experience a company that does what ever it can to support the customer. Based off of this and past experiences with Fuse customer service and support, I will be a loyal Fuse supporter and customer for life. Very much appreciate everything.
By Ale
I have never had such an ease of using a warranty before. It took less than 20 minutes to submit reply then confirm. I will be using fuse again
By Timothy B.
I love that Fuse just includes a warranty with every purchase of lenses. You don't have to sign up, it's just included. I don't often request replacements for items in general, but when I noticed some lines on my lenses, Fuse made it so easy to request my replacement pair. Kayla and the Fuse team really made my day!
By Catie K.
Very quick and easy
By Osvaldo R.
Professional timely service
By Emil M.