Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
FS.COMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
540 approved reviews, newest moderated first
Perfect products, perfect delivery and perfect support that answers at almost all times of the day, and ensures that you get the help you need.
By Thomas W.
Response from FS.COM· Dec 24, 2020
Dear Thomas, it's great to hear that you enjoy our excellent products and services. We will strive to keep doing well. Wish you a Merry Christmas!
Easy company to deal with. Good and priceworthy equipment.
By Hans V.
Fast shipping and the prices were good too.
By Tom_H
FS is great, and their customer support is top-notch. We did have some compatibility issues with the optical transceivers, but I couldn't have asked for better customer service.
By EdFromOhio
Response from FS.COM· Dec 11, 2020
Dear customer, it's great to hear you received excellent services. We are glad we could support you and look forward to working with you again soon. Anytime would be nice.
Used their products for 5+ years Excellent products, very good value for money, problem solving and first class on time delivery. Ivor Taylor, Technical Director, Grand Central Studios, London, UK
By Ivor Taylor - Technical Director G.
Response from FS.COM· Dec 7, 2020
Dear Mr. Taylor, thanks very much for your appreciation. It's great to hear that you enjoy our excellent products and services. This is certainly something we pride ourselves on at FS. We look forward to supporting and working with you again soon.
I would certainly recommend you to my friends and relatives. Good price very fast response time. My order was delivered in 7 days. I bought this cable for XL710-QDA2 and it works fine. It is also fully compatible with Mikrotik CRS326.
By Ferdi K.
Response from FS.COM· Dec 4, 2020
Dear Ferdi, thank you for sharing your experience with us. We really appreciate your positive feedback. Looking forward to our future cooperation.
Long time customer. Very nice to make business with.
By Bruno Mairlot - Maehdros S.
Non-compliant to GDPR. Despite never signing up for marketing emails and manually unsubscribing from all marketing email in my account, I still receive unsolicited emails. I have emailed my "account manager", Rainbow Yang, twice requesting my email to be removed as per GDPR. I never signed up for "Happy Thanksgiving" emails, nor promotions and product news. There is no link to unsubscribe from marketing in their emails. At this point they are sending unsolicited emails, ignoring my requests to be removed from their marketing lists and violating GDPR by keeping my private data on record and providing no accessible way of removing it.
By Customer
Response from FS.COM· Nov 30, 2020
Dear customer, we sincerely apologize for bringing you the unpleasant experience. We highly value your feedback and have investigated this issue thoroughly. FS always obeys European customer laws and respects individual privacy, and those involved in this incident have been punished. Now your personal data has been removed, and we will not bother you again. Plus, please rest assured that there is an unsubscribe option on our marketing emails for your convenience.
