Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
540 reviews
FS.COMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
540 approved reviews, newest moderated first
Really fast delivery, even a day earlier then expected. Cables were tested yesterday, and all had good connections. packing was also really professional. Thanks for great experience.
By Jasur I.
Response from FS.COM· Jan 25, 2021
Dear Jasur, thank you for sharing your experience with us. We're glad to hear that you enjoy this experience. We will strive to keep doing well.
I have bought from FS.com before and they don't cease to surprise. Products are of top quality and the service is amazing (thank you Elva Li).
By Carlos F.
Response from FS.COM· Jan 25, 2021
Dear Carlos, it's great to hear that you enjoy our excellent products and services. Looking forward to our future cooperation.
Produit conforme. Livraison rapide. Je recommande.
By Truc N.
fs.com has great products, they work great and really are good quality, also important is there customer service that is AWESOME, my account manager helped me out in every way and was very quick in responding when I send her any queries via email, there live chat support is also great, due to there products and service I now buy my networking needs only from them and recommend them to anyone who needs good products with awesome helpful people behind them, btw shipping was amazing fast. Hope you guys at FS keep it up.
By Chris M.
Response from FS.COM· Jan 11, 2021
Dear Chris, it's great to hear that you enjoy our excellent products and services. We are glad we could support you and look forward to working with you again soon. Anytime would be nice.
Fast delivery.
By Bo L.
VERY fast, very good packaging, good service, will buy again definitely!
By Andrew S.
Excellent value for money and fast delivery. What more could you want?
By Steve S.
Always a good shopping experience. The site is easy to navigate, the search form have accurate results, the prices are good (even if now they appears to be excluding vat), and the delivery is impressively fast! If i have to find a thing to improve, it's the copper section, a little poor in my opinion. Eitherway, i shop here for fiber things, so it doesn't really is a concern. keep up the great job.
By Jerome B.
Response from FS.COM· Dec 28, 2020
Dear Jerome, thank you for taking the time to post a review. It's great to hear that you received brilliant services from us along with super speedy delivery. We have submitted your valuable feedback on the copper products to the relevant department for improvements in the future. Thank you again for your support.
