Froya OrganicsReviews of froyaorganics.com

Response from Froya Organics· Oct 14, 2026

Thank you so much for this, Monika!! Mistakes happen and we never want it to feel like a hassle. I'll pass your kind words on to JK, this will make their day. Really glad we could make it easy for you 😊 All the best, Tobias @ Frøya

Response from Froya Organics· Oct 13, 2026

Hei Martina, When shopping you can choose how with the options that appear above the add to cart button before the fact, and after the fact through your Customer Portal or by email with us. This is the kind of situation that we could solve and clarify in 5 minutes with an order number. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics

Response from Froya Organics· Oct 14, 2026

Hey Sarah, thank you so much for taking the time to write this!! I'm really sorry the product wasn't right for your skin, but I'm so glad we could sort the refund out quickly and make it easy for you. Your skin comes first, always. Thanks for the kind words about the product too, and we're here if you ever need anything ❤️ All the best, Tobias @ Frøya

Response from Froya Organics· Oct 14, 2026

Hey Ana! That's so great to hear, no more dry skin is exactly what we love to hear!! Thank you for sharing 🙌 All the best, Tobias @ Frøya

Response from Froya Organics· Oct 14, 2026

Thank you Anne, so happy your hands are feeling softer!! Really appreciate you letting us know. All the best, Tobias @ Frøya

Response from Froya Organics· Oct 14, 2026

Hei Rasa! Thank you so much for such kind words, even though the product wasn't the one for you. That really means a lot to the team and me. Wishing you all the best too 😊 All the best, Tobias @ Frøya

Response from Froya Organics· Oct 14, 2026

Hey Gayle! So happy the process felt that simple for you, and even happier your skin is looking brighter and healthier!! Thank you so much for sharing this ❤️ We're here if you ever need anything. All the best, Tobias @ Frøya

Response from Froya Organics· Oct 13, 2026

Hei Ari S, This is the kind of situation that we could solve and clarify in 5 minutes with an order number. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics