My husband loved it!
My husband loved it!
By Francine J.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Large jewelry manufacturer and retailer specializing in Gold and Diamond Jewelry, Custom Jewelry and Watches
Frost NYC (frostnyc.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
493 approved reviews, newest moderated first
My husband loved it!
By Francine J.
Clasp on my chain was too small on my chain tried to cancel an order I made by mistake and they fulfilled the order and took the money out of my account anyway took forever to get my money back.
By Christopher C.
Thank you for your speedy help and recovery of my Ring which after investigating Frost ny employees got together and made it happen I was wrong Frost ny does care about there customers and they are overnighting my ring along with a courtesy nice watch which they didn’t have to do but thank you Lucy for your efforts and your dedication to customer service and representation of Frost ny Lucy you should be proud because you made me a happy new customer oh and thanks for the watch. Nyc is not the rotten apple !
By Mercedies H.
Always a pleasure doing business with you guys you have the best product online hands down
By Asheria L.
I purchased a Miami Cuban gold necklace along with tag and was very happy with the price and quality of it. I wanted too purchase a diamond ring for my wife but unfortunately I was able too find the same amount of carat and color for a cheeper price. I really appreciate your excellent service and of course Friendly.
By Steven C.
They sell people gold and the weight doesn't match up..horrible customer service..will never shop there again..
By Brent B.
Great customer service! Simply the best Jewlery store
By Alfred
Frost NYC Rocks !!! I've bought several pieces of jewelry from them and all were as promised. Nice solid gold at reasonable prices and fast shipping. If I want to buy gold jewelry, Frost NYC will be my go to. Thanks Frost NYC Yours Truly, A Happy Customer
By Winifred B.