Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
FreshpetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 905 reviews with 5 stars · Clear filters
All three of my dogs love this food! They didn't care for similar products available by other brands, so I was thrilled to see they loved this brand. One of my dogs used to be a picky eater - not anymore!
By Jaime
Response from Freshpet· Jan 20, 2026
Hi Jaime, your review made our whole team smile! We're so happy your dogs are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Fresh pet I like the way it is delivered on time. My Molly loves the food, she has never turned away from it like other food I have fed her. I like that I don’t have to run to store to get more every Other day. I am 100% happy. Thank you Patty Williams
By customerPatty W.
Response from Freshpet· Jan 20, 2026
Hi Patty, we’re so happy to hear that Molly enjoys our recipes and grateful to have you as part of our Freshpet pack! We love keeping tails wagging with reliable delivery. 🐶💚
love the convenience of delivery plus it’s high quality food for my dogs
By natalie
Response from Freshpet· Jan 20, 2026
Hi Natalie, thank you for the pawsitive feedback and for trusting us with your pups' nutrition! We truly appreciate you. 💚
I enjoy how delivery frees up my time shopping at multiple stores for the best deal of Freshpet.
By Karen
Response from Freshpet· Jan 20, 2026
Hi Karen, we’re so happy to hear this and grateful to have you as part of our Freshpet pack. 🐾
Freshpet delivery makes my life so much easier. My puppy loves the food and it keeps her super happy and healthy.
By Justin
Response from Freshpet· Jan 20, 2026
Hi Justin, thank you for the pawsitive feedback! Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled to hear that she's enjoying it. 🐾💚
Been feeding my dog Hughie fresh pet for a few months. Hughie loves fresh pet so much that he tries to climb in the sink while I am fixing his bowl. One of the great things about fresh pet is they give enough food to satisfy Hughie and keep him healthy. We have tried other brands and honestly fresh pet beats them all in every category.
By TP
Response from Freshpet· Jan 20, 2026
Hi there, we're so happy to hear that Hughie is thriving on our recipes and that we’ve earned your trust! Thanks for being part of our Freshpet pack. 🐶💚
Freshpet is hands down one of the best dog foods I’ve ever tried for my pup. The ingredients are real and fresh — you can actually see the chicken, beef, and vegetables, which gives me peace of mind about what I’m feeding. My dog absolutely loves the taste and gets excited every time I pull it out of the fridge. Since switching, I’ve noticed a big difference in her energy, coat, and digestion, and she just seems healthier overall. I also appreciate that it’s gently cooked and refrigerated instead of processed into dry kibble, which makes it feel like a more natural and wholesome option. Yes, it costs a little more than typical dog food, but the quality is obvious, and for me, it’s worth every penny to keep my dog happy and thriving. If you’re looking for a food that’s fresh, nutritious, and something your dog will genuinely enjoy, Freshpet is an excellent choice
By Layce
Response from Freshpet· Jan 21, 2026
Hi Layce, wow! Thank you for the kind words and recommendation! We're so glad your dogs are thriving on Freshpet, and we thank you for sharing your experience! Knowing it's making a difference for your pup makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 🐶💚
I have a senior Beagle, who I rescued from the shelter, and over the past year he has become a very picky eater. I started him out on FreshPet that they sell in the store and he loved it! I found it was hard to sometimes get at the store, because they were sold out, this prompted me to order directly from FreshPet! My experience has been wonderful, because my deliveries are always on time, I never run out, and I don't have to worry about searching multiple stores for food. Plus I have a wagging tail twice a day. 🐾🐾
By Denise
Response from Freshpet· Jan 20, 2026
Hi Denise, we're thrilled to hear that your dog loves Freshpet and that you had a great experience! We love keeping tails wagging with reliable delivery! 🐾💚
