Food comes early
Food comes early, packaging keeps it frozen
By greg
Response from Freshpet· Jan 22, 2026
Hi Greg, thanks for the 5 star shoutout. Nothing beats a timely delivery and a hungry pup! 💚
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 905 reviews with 5 stars · Clear filters
Food comes early, packaging keeps it frozen
By greg
Response from Freshpet· Jan 22, 2026
Hi Greg, thanks for the 5 star shoutout. Nothing beats a timely delivery and a hungry pup! 💚
The convenience & timely shipments, plus the great quality. Jasper loves Freshpet.
By John
Response from Freshpet· Jan 22, 2026
Hi John, we're so glad Jasper loves Freshpet! We love keeping tails wagging with reliable delivery. 🐾
Always delivered on time. The food is fresh and packed with care. Ivy is healthy and has lost weight and I can tell has more energy than she ever has at age 9. She tells me what time it is when it’s time to eat and runs for the bowl! We always celebrate when it’s Fresh Pet time!
By ANDREA
Response from Freshpet· Jan 22, 2026
Hi Andrea, we're so glad Ivy is thriving on Freshpet. Knowing it's making a difference for her makes our tails wag. Thanks for trusting us with your pup's nutrition. We truly appreciate you! 💚🐾
Our dogs love their Fresh pet.
By Sherry
Response from Freshpet· Jan 22, 2026
Hi Sherry, we’re glad we could deliver a 5-star, tail-wagging experience. 💚
Fresh Pet is so convenient to use. The bags are super easy to open, which is a plus with my old hands. My dog loves the food. He’s a fast eater so I use a slow feed bowl and the shape of the food is good to use in there.
By Robin
Response from Freshpet· Jan 22, 2026
Hi Robin, we're over the moon knowing your pup loves his Freshpet meals and that it's made mealtime easier for you too. Thanks for the 5 stars! 🐾
our dog, loves the food and she is staying very healthy and very active
By John R.
Response from Freshpet· Jan 22, 2026
Hi John, we’re so happy your pup loves Freshpet and proud to be part of her healthy routine! Belly rubs all around! 💚
Always fresh and on time..my dogs love their new formula of food...they tell me when it's dinner time! Went through so much kibble. But the wildcthings in the yard didn't go hungry...this is so convenient. And they love it
By Jacquelyn
Response from Freshpet· Jan 22, 2026
Hi Jacquelyn, reliable delivery and happy pups? That’s our favorite combo! Thanks for the pawsitive feedback. 💚
We switched our doxie to full menu,, everything, cranberries, beans, salmon. Chicken, beef and controlled amount, he lost 25% of his wt, without any complaints of hunger, etc, coat is glossy, most of all LOVES THE FOOD! In fact his ‘brother’ a vizla, turned his nose up at what my son left for him to eat when we were babysitting and now MR. FINIKLYb eats Fresh Pet!
By lccross
Response from Freshpet· Jan 22, 2026
Hi there, we're so happy your dogs are loving Freshpet, and we thank you for sharing your experience! Knowing it's making a difference for them makes our tails wag. Thanks for trusting us with your pups’ nutrition. 🐶💚