Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
FreshpetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 905 reviews with 5 stars · Clear filters
I’m actually obsessed with this company. The food comes fresh well packaged, instructions and cups. The variety of food is amazing the choices the plan options and it’s proportioned very well
By Ang C.
Response from Freshpet· Oct 5, 2026
Hi there, our mission is to make mealtime simple and healthy for the dogs you love. On-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the 5 stars. 💚🐾
My dog loves FreshPet. I have never seen him so happy and willing to eat. He was on TheFarmers Dog for two years and made a meal last half an hour. Now , he gobbles up his dinner and can’t get enough.
By Phyllis G.
Response from Freshpet· Oct 1, 2026
Hi Phyllis, we're over the moon knowing your pup loves his Freshpet meals and that it's made mealtime easier. Thanks for the 5 stars. 💚🐾
Delivery was great. Fit in freezer nicely and she enjoys all the varieties
By Lori
Response from Freshpet· Sep 30, 2026
Hi Lori, thanks for the 5 stars! Hearing that your dog is enjoying our recipes makes us so happy. Fast delivery and happy pups? That’s our favorite combo. 🐶💚
I've had my King Cavalier, Michael, on The Farmer's Dog, The Pet's Table and more recently Ollie. I've monitored all very carefully and I must admit Fresh Pet wins hands down. I've never seen my Michael literally jump up and down in anticipation of his Fresh Pet meals. Although I'm only on my second order with Fresh Pet, I'm sure we've found the food that Michael is happy with. It's fun to watch him so excited and I love the variety Fresh Pet offers! Thank you Fresh Pet! ♥️🐾
By Julie M.
Response from Freshpet· Sep 30, 2026
Hi Julie, thank you for the kind words and the 5 stars! We're so happy Michael is loving Freshpet and that we've earned your trust. Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled he's enjoying it. Sending tail wags your way! 🐾
Remi loves the food & is eager to eat at every meal. Only small issue is much softer stools. Which I hope works itself out soon. Other than that - all is good! Both my dogs seem to really like it.
By Michelle
Response from Freshpet· Sep 29, 2026
Hi Michelle, we're happy to hear that Remi loves our recipes. Thank you for taking the time to share your experience and for being part of the Freshpet family. Please give your pups some extra love from all of us! 💚
My fussy picky eater, 11 year old yorkiepoo is emptying his food bowl for every meal. This is after turning his nose up to Ollie, Farmers Dog, Sundays, Maxbone and more. We are so happy that he's loving his food again.
By ApacheCat
Response from Freshpet· Sep 30, 2026
Hi there, it’s a big win when a selective eater cleans the bowl. We’re thrilled our recipes were a hit. Thanks for the 5 stars. 💚🐾
My dog doesn't hesitate to eat his food.
By JEANNE S.
Response from Freshpet· Sep 29, 2026
Hi Jeanne, we’re so happy your pup approved of our recipes. Thanks for the 5 stars. 💚
He loves the food, any flavor! Runs to his bowl, and I mean runs!
By customer
Response from Freshpet· Sep 28, 2026
Hi there, we’re honored to be the reason your pup sprints to the kitchen like it’s the Indy 500. Thanks for the 5 star zoomies! 💚🐾
