Easy
Easy, clean, neat and she likes it
By Joyce
Response from Freshpet· Jul 28, 2026
Hi Joyce, thank you for the pawsitive review! We’re so happy our recipes hit the spot. Your feedback is the best kind of treat. 🐾💚
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 180 reviews with 4 stars · Clear filters
Easy, clean, neat and she likes it
By Joyce
Response from Freshpet· Jul 28, 2026
Hi Joyce, thank you for the pawsitive review! We’re so happy our recipes hit the spot. Your feedback is the best kind of treat. 🐾💚
Food looks fresh. My last delivery came at 10:00. Luckily I have a door ring or it would've been outside all night
By Spring M.
Response from Freshpet· Jul 28, 2026
Hi Spring, thank you for taking the time to share your experience with us. We’re sorry the shipping time did not meet your expectations, and we’ll be sure to share your feedback with our delivery team as we continue working to improve the experience. 💚
Dudley is enjoying the variants I picked. Although we have to deviate from the ones with Chicken, as our Groomer noticed an allergic reaction on the skin.
By Mia
Response from Freshpet· Jul 29, 2026
Hi Mia, we're glad to hear that our recipes have been a hit. Freshpet Delivery offers a chicken‑free option, our Beef, Turkey, and Lamb Recipe, made especially for Dudley. Thank you for sharing your feedback and for being part of the Freshpet pack. 💚
My Rosey has turned down the farmers dog, just food for dogs and Ollie. She is eating fresh pet now with some urging.
By Karen H.
Response from Freshpet· Jul 28, 2026
Hi Karen, we’re so happy Rosey approved of our recipes. Big thanks from our pack to yours! 💚
The food seems good quality and a good mixture of healthy options. But it is extremely expensive.
By Carlo
Response from Freshpet· Jul 28, 2026
Hi Carlo, our mission is to make mealtime simple and healthy for the dogs you love. Thanks for being the best part of the Freshpet pack! 🐾💚
Convenience, economical and a healthy choice for my Bichon.
By Karen
Response from Freshpet· Jul 23, 2026
Hi Karen, thanks for the pawsitive feedback! We’re so glad we could deliver a tail-wagging experience. 🐾💚
He is eating better than ever, not more but better!!
By Patricia R.
Response from Freshpet· Jul 23, 2026
Hi Patricia, we’re so happy our recipes hit the spot. Your feedback is the best kind of treat 💚
Started out wth FP from grocery, then I discovered delivery service, the rest is history. No guessing games. Custom meals are impressive.
By Julie
Response from Freshpet· Jul 22, 2026
Hi Julie, we're so happy to hear your pup is loving Freshpet. Hearing about the positive changes you've seen in his health truly means the world to us. Thank you for taking the time to share your experience and for being part of the Freshpet family. Give your handsome pup some extra love from all of us! 💚