My dog loves food.
My dog loves food.
By Brian S.
Response from Freshpet· May 28, 2026
Hi Brian, thanks so much for the 5 stars! we’re happy to hear your pup loves our food and grateful to have you as part of our Freshpet pack. 💚🐾
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 905 reviews with 5 stars · Clear filters
My dog loves food.
By Brian S.
Response from Freshpet· May 28, 2026
Hi Brian, thanks so much for the 5 stars! we’re happy to hear your pup loves our food and grateful to have you as part of our Freshpet pack. 💚🐾
Oliver loves his hot meals! He says he loves them soooo much! And I love giving him such good nutrition, twice a day! Five stars!!!
By Robin
Response from Freshpet· May 29, 2026
Hi Robin, we'd love to help and provide feeding guidance for Oliver. To do so, we've requested a bit more information. Please reply at your earliest convenience, and we'll be happy to assist further. We look forward to hearing from you soon. 🐾💚
My dogs like most of the flavors. I like that I can switch up the flavor because they get bored with the same food over and over. I like that it is delivered to the door.
By Pam S.
Response from Freshpet· May 28, 2026
Hi Pam, thanks so much for sharing your experience. Our mission is to make mealtime simple, healthy, and delicious for the dogs you love, so we’re thrilled to hear they’re enjoying our recipes and that your delivery experience went smoothly. Sending lots of tail wags your way! 💚
Easy and convenient
By JACKSON L T.
Response from Freshpet· May 26, 2026
Hi Jackson, thank you for the pawsitive review! We’re so glad we could deliver a tail-wagging experience. 🐾💚
Lucy adapted to this food easily and absolutely loves it! She also loves the treats. I don’t see us going back to her old food. This is much healthier and smells like real food. I haven’t tried it myself 😂
By Aletheia D.
Response from Freshpet· May 26, 2026
Hi Aletheia, we're so happy Lucy is loving our Freshpet recipes and treats. Thanks for trusting us with her nutrition. We're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚
Delivery & convenience
By Donna G.
Response from Freshpet· May 26, 2026
Hi Donna, thanks for the 5 stars! We love keeping tails wagging with reliable delivery. 🐾💚
Great customer service. Quick shipment. Fritz loves the food.
By Terry Ann J.
Response from Freshpet· May 26, 2026
Hi Terry, we’re so happy to hear Fritz is loving Freshpet. Nothing beats a timely delivery and a happy, hungry pup. 💚 Thanks so much for the 5-star shoutout and for being part of the Freshpet family! 🐾
She seems to really like the food. It is so easy
By Shar D.
Response from Freshpet· May 26, 2026
Hi Shar, we’re so happy to hear your pup is enjoying our recipes and that mealtime has become easier for you both. 💚 Thank you so much for the 5-star review and for being part of the Freshpet family! 🐾