Great customer service
Not always the cheapest cost for shipping, but always great service. Competent and easily available team.
By Joanna (.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreightPros is listed under Shipping & Logistics in Austin, Texas.
FreightPros (freightpros.com) has 254 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
254 approved reviews, newest moderated first
Not always the cheapest cost for shipping, but always great service. Competent and easily available team.
By Joanna (.
We were looking for a freight company to ship an unusual size product. I came across FreightPros and spoke with Jill Damron. She was very helpful and friendly. The driver picked up our product on time and was also very friendly. It was delivered as promised to our customer. I would use them again for any shipping needs.
By Brian
I was a little nervous in dealing with any shipping company related to getting my father's belongings from NM to CA, but was very happy and pleased with the service. Some of my messages were not responded to, but I was able to find out the information I needed from other representatives. The delivery was quick and easy. I would recommend FreightPros for shipping!
By Lisa
A simple phone call will take all your shipping worries away. After placing my phone call to FreightPros, & providing the dimensions & weight of my freight, everything else is completely automated & goes off without a hitch! Pricing is much better than trying to find someone on u-ship & is much quicker!
By Jim M.
Used freightpros 2 times for an engine to get worked on. They are very easy to work with, Got us the best prices and top truck service. If needed for anything else,we will definitely use them again. Thanks!
By Jennifer
I've been working with these guys for almost a year now and I can say with confidence that I would recommend them to any company that does low volume freight shipping like us. Neil Rubenstein is always very friendly and helpful, and they even ate the difference in cost one time when the carrier they booked failed to pick up our load as promised and they had to bring in a more expensive carrier to get it out that day. There are some carriers that they don't have contracts with, so for a few select shipments I have to go with someone else to get the best price, but for the most part I book my shipments with FreightPros.
By Margaret
They were great! Leanne Agee, Account Executive did a super job communitating with me, getting me the best rates and help determining our shipping class etc. I recommend them fully. Jonathan
By Jonathan I.
Awesome company, awesome staff.Love working with one on one, my own resource GUY! Company strives to make all the right arrangements for my freight. Had some small issues, with the trucking companies & Freight Pro jumped right in to assist. Look forward to continue service as our company grows. Thanks!!!
By Tina