Overpriced
Overpriced, no responses on the ads that you post. All the drivers are with SAP record and a lot of violations.
By Joe
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreightPros is listed under Shipping & Logistics in Austin, Texas.
FreightPros (freightpros.com) has 254 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
254 approved reviews, newest moderated first
Overpriced, no responses on the ads that you post. All the drivers are with SAP record and a lot of violations.
By Joe
Driver/ dispatch can't do. Left my small block cheverlet engine in street. Can't go on residential property. Can't un load in my pickup. So I, 71 years old. Can drag the engine hoist over gravel driveway to load in my pick up and drag back to garage. You suck! You should have told me you can't before you up to deliver. Hire people you can!
By Bryan Jay K.
Exceeded all expectations. Picked up on Friday in San Francisco and delivered to Iowa Thursday morning. Joshua was easy to get ahold of and answered all questions. I recommend these guys for any LTL deliveries
By Bradley D.
Dont trust this company! They quote a great rate and then hit you with an adjusted invoice after delivery. I got taken for almost $700.00!!! They charged my credit card for the adjusted amount while it was being disputed without my knowdledge or consent. Then only after threatening to complain, did they offer a refund for a lessor amount that did not happen. (NO surprise there) Why did this comany recently change its name to NTG? I asked that question when I filed a complaint on nccdb.fmcsa.dot.gov and I was shocked to learn why trucking companies do this but not surprised. My suggestion is to use a virual card when you are booking with a questionable freight company like Freight Pros to protect yourself against adjusted charges! Horrible experience and I encourage you to look elsewhere! Not all trucking companies are crooked.
By SWE
There is another logistics company that won't give you one price and then more than double it when shipment is complete for a lift gate that wasn't even used. They blame Dominion and that may be the case but I did not deal with Dominion. Buyer be ware! If the rate sound really great, it's probably not as it seems.
By William D.
I want to applaud the customer service at FreightPros. Specifically, I want to compliment the exceptional service of Joshua Campos. Freight shipping can be an expensive nightmare! Our company found FreightPros and will not go elsewhere due continuously being offered the best prices in shipping and receiving the upmost care from our shipping agent when an issue arrives. Joshua responds quickly, communicates clearly, goes out of his way to help meet our request and help us solve any shipping issue we encounter. Thank you, Joshua, for making our business possible and relieving so much of our stress with your sincere efforts.
By Sumnar C.
Total liars! They will find a great rate for you, then re-class or make up some reason to charge you way more after delivery. They did this to me on 6+ loads AFTER the shipments were delivered. Total scam. DO NOT USE Freightpros/NTG.
By FraidUvRetaliation
THE WORST COMPANY EVER****DO NOT USE**** The first time i ever used this company sent the weight and dimensions from iron planet that they posted I was billed for a box i shipped to a terminal Paid $295 dollars a week later they sent another bill for $185 I've reported them for fraudulent activity DO NOT USE THIS COMPANY****ACTUAL MESSAGE Rate Adjustment - Reclass from 125 to 175 - change in dimensions ; Reweigh from 140 to 175 lbs JOKE
By weaponsxchange