Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
702 reviews
FREESKY eBikeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 3 reviews with 3 stars · Clear filters
I am trying to become a free test spot agent for y'all .I am a product tester and if I can get an ebike from you'll I will promote my company! Thanks in advance!!!!!!!!
By Kelly F.
Response from FREESKY eBike· Sep 18, 2026
1
The bike itself is great however I received the wrong fender guards for the bike. When I contact the customer service, they sent me a different bracket for the warrior pro and it still does not fit correctly.
By John N.
Response from FREESKY eBike· Oct 22, 2025
Thanks for sharing your feedback, and we’re glad to hear you like the bike overall! We're really sorry to hear about the issue with the fender guards and the incorrect bracket. That’s definitely not the experience we want for our customers. Please reach out to us again, and we’ll make sure to get the right parts sent to you as quickly as possible. We’re here to ensure everything fits and functions perfectly for you. Thanks for your patience, and we’ll work on getting this resolved! 🚴♂️🔧
I think the swift 🐎 is a pretty good bike I haven't had to many issues I just ordered the new control box for my bike so I'm excited to see how much of an upgrade it is I hope it will do at least 35 when I'm done installing it I also wish I would have just bought the warrior.
By Jesse C.
Response from FREESKY eBike· Oct 21, 2025
Thanks for sharing your thoughts! We're glad to hear you're enjoying the Swift 🐎 so far. That new control box should definitely give you a nice boost! We’re excited for you to see the upgrade in action, and we’re confident it’ll bring some extra speed to your ride. 🚀 As for the Warrior, it’s always a good idea to explore all your options before making the final choice, but the Swift is still a great bike. Hope it continues to impress you once the upgrade is in place! If you need any help with the install or anything else, just give us a shout! 🚴♂️🔧
