Very good experience
I had a bit of trouble navigating my order online but when I did it over the phone it was easy and affordable with a pleasant experience.
By Martin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,170 approved reviews, newest moderated first
I had a bit of trouble navigating my order online but when I did it over the phone it was easy and affordable with a pleasant experience.
By Martin
I'm happy to be apart of the Free My Paws Family.
By Tiffany
They were professional and accurate.
By Deanne
Llevo varias semqanas tratando de explicarle que recibí el artículo equibocado . Solo les estoy solicitando que me completen el Bronze Emotional kit, que fue lo que yo ordené. Necesito el ID y el tag para mi Chihuahua.
By Nayra
great experience, quick service, friendly helpful folks
By dmn
I bought the esl and I did some research and they were saying this website is a hoax so i tried getting a refund. They didn't answer their phones. I got angry. In the end they called back I got my letter and it turns out the phone guy was out sick. So I understood and empathized. I got my cat shortly after. All is fine now.
By Jaimee
Nice vest, but shipping was a rip off, no standard option available. Do your research about service animals and do not buy a letter from a "doctor" online. Your regular doctor can do that for you and it's a credible source.
By Samantha
I'm so thankful that I could get my dog registered as an emotional support dog because I've been trying and didn't know where to go. Thank you Free My Paws!!!
By Linda