They contacted me quickly and were …
They contacted me quickly and were respectful. They helped me with what I needed! I would recommend this site!
By Jamie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,170 approved reviews, newest moderated first
They contacted me quickly and were respectful. They helped me with what I needed! I would recommend this site!
By Jamie
Got the response right away. Followed the steps and the product was delivered quickly. Very convenient and easy.. I would definitely recommend this company anytime to anyone. When my papers expired.. I just make a phone call. Prompt and easy new paper for the next year! I am very happy for the easy way to have my dog with me on the long flight to germany.
By Simone
My experience with Free My Paws has been great. They are responsive and attentive to my concerns and the process was quick.
By Fernando
Extremely well organized and timely in their work. Much appreciated by all of their efforts!
By Mary
I had planned travel with my emotional support animal and realized that her letter had expired. I paid for this service expecting to get the letter taken care of promptly on Sept 6. I was told a package was shipping out to me and I never received it. On Oct 24 I finally received an email to complete an online profile. Then I received a phone call on Oct 25 for an interview. I explained I no longer needed the letter because it was too late. They did not issue a refund, but a credit memo. I am no happy with this.
By Nancy
product arrived as promised and super fast.
By Penelope
You make it easy and if you notice that i ordered the wrong vest size you call so i can make the correction
By Robin
Having you allowed me to take my dogs to give me comfort as I travel. I am so grateful for the emotional support of Thunder and Magic. Nancy
By Nancy