Excellent customer service.
Excellent customer service.
By TERRY
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,170 approved reviews, newest moderated first
Excellent customer service.
By TERRY
Good customer service
By Susan
This was a very quick process and items were delivered quickly. I would highly recommend this site to obtain your certification. I was so glad I found them.
By Princess
I was satisfied With My free paws, espica with Jared Adams quit response. It was a great help to havw his help. Yours sicerely Myrna Spratt
By Myrna
This is my third year with FreeMyPaws, I’m so impressed with their dedication to customer service and staying on top of all airline regulations. I highly recommend this company!
By Maria
Very thorough and efficient. Therapist contacted us right away and did an in depth analysis. Highly recommend them!
By Ana P.
They were very polite and professional. They knew what I needed to license my support animal. And they arrainged for a licensed professional to talk with me. Having PTSD they were very comforting and polite. I would recommend this company to anyone.
By Ronald
I am thankful for Free My Paws. I am able to travel with my ESA pet without any problems. They are quick to fulfill orders and provide all the documentation I need whether flying or staying at a hotel with my ESA. Never had any problems.
By Dee