I have tried to order twice
I have tried to order twice. Both times order canceled after payment processed. Had to call repeatedly to get refund first time. Second time same issue. NEVER AGAIN!
By David F.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
121 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frank's Sport Shop is located at the Bronx NY – Franks is a New York Icon since 1922. We offer a wide selection of quality work wear, work uniforms, work pants, work jeans, casual jean, outerwear, footwear, team uniforms, outdoor gear, army & navy goods, from Carhartt, Dickies, Levi’s, Wrangler, Big Bill, Champion, Columbia Sportswear, Alpha Industries, Schott, Red Wing, Thorogood, New Balance, Under Armour, and many more! Great Products, Awesome Prices, Excellent Service!
Frank's Sports Shop (frankssports.com) has 121 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 20 reviews with 1 star · Clear filters
I have tried to order twice. Both times order canceled after payment processed. Had to call repeatedly to get refund first time. Second time same issue. NEVER AGAIN!
By David F.
The Worst experience I've had on the shop app! AVOID! READ REVIEWS FIRST! *Bought & payed for a top for my son’s birthday. *Date for delivery came & gone & NO sign of the top! so i got in touch with Frank only to be told “they had missed the order somehow & they will send one out to me before my sons birthday date as more were due in?! * 2nd promised date arrived & once again NO top NO communication! *Asked for a full refund (you guessed it) “waiting on reply” informed my bank of fraudulent behaviour from this “shop”! It is not worth the risk! AVOID
By Chris M.
I selected and order a pair of baseball pants. Your business sent me the wrong pair of pants. I called Frank, left a message,your business did not return a call. It is very difficult to reached customer service. I want to return this item so you can give me the pants that I selected. How can you correct this mistake?
By Larry
I never received my item… it’s been over a month in a half since I put in my order.
By Genevive
Still have not received the item that was paid for online. yet I was asked to review my purchase. ?? This item was bought as a gift.
By Bob H.
I was waiting for my order and you didn't even have it in stock and never notified me. If I could put zero I would.
By john S.
It was in your website as in stock, but, you didn’t even carry that item anymore!!!
By Todd G.
No merch available
By customer