Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
118 reviews
Frank Rowe & SonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 45 years experience in the pet grooming industry, Frank Rowe & Son is founded on providing professional products & outstanding services at incredible prices.
Frank Rowe & Son (frankroweandson.com) has 118 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
118 approved reviews, newest moderated first
shipping in a timely manner . large selection of excellent items
By Valued C.
Response from Frank Rowe & Son· May 1, 2023
We do our best to provide you with the best items and appreciate you taking the time to let us know! Thank you for choosing Frank Rowe and Son, we truly value your business!
Reliably great selection, rapid shipping and everything arrived in excellent condition.
By Valued C.
Response from Frank Rowe & Son· May 1, 2023
We ♥ hearing this!! Thank you so much for taking the time to review us, we truly value your business at Frank Rowe and Son! Happy grooming!
Frank Rowe and Son consistently delivers high quality products at fair cost. Highly recommend to professional groomers and family pet owners alike.
By Scruffy Muffin G.
Response from Frank Rowe & Son· Apr 25, 2023
Thank you so much for a fantastic review, we really appreciate it! Thank you for choosing Frank Rowe and Son, we truly value your business!!
Always the best products and service!!!
By Kandi
Response from Frank Rowe & Son· Apr 10, 2023
Thank you for sharing your experience with our company, we really appreciate it!! Thank you for choosing Frank Rowe and Son for your grooming needs we truly value your business!!
Super fast and will be shopping with them again.
By Valued C.
Response from Frank Rowe & Son· Apr 4, 2023
We look forward to your future business! We appreciate you taking the time to tell us about your experience! Thank you for choosing Frank Rowe and Son !
the person taking my order had no knowledge on what I was ordering, I could not locate an item I really needed. and it is sad to know Dan sold Frank's business on and yet I would love to know how they are, they are old friends in the business
By Joan
Response from Frank Rowe & Son· Mar 30, 2023
Hello Joan. We appreciate you taking the time to leave us your feedback. We understand that change can be difficult and we love and appreciate the customer base that Frank and Dan have left to us. Unfortunately, with the way our world is now things are ever changing! We reviewed your phone call with our rep and we didn't hear a lack of product knowledge on the phone but rather a lack of customer familiarity. It looks as if you have not ordered from us in some time and hopefully in the future you will give us a chance and we can build the same relationship that you felt you had with the previous owners. We truly appreciate your business. Thank you for choosing Frank Rowe and Son for your grooming needs ❤️
I was very surprised I got my dryer and clippers at the same time. I thought the dryer wouldn’t ship right away but it did!
By Valued C.
Response from Frank Rowe & Son· Mar 28, 2023
LOVE THIS!! We are happy that your items shipped quickly and were well received!! Thank you for taking the time to share your experience, we appreciate you! Thank you for choosing Frank Rowe and Son for your grooming needs, we truly value your business!!
Great Customer Service!
By Valued C.
Response from Frank Rowe & Son· Mar 27, 2023
This is great to hear. We see that JeTara took an order for you and Ashley assisted you with your store order both employees are fantastic! We appreciate you taking the time to let us know how we did. Thank you for choosing Frank Rowe and Son, we truly value your business!!
