Heavy
Heavy, gets way too hot. Vibration is insane! Worse than the original cordless KM. Battery life is awful, and strength is much worse. Would return if I could..
By Valued C.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
118 reviews
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Over 45 years experience in the pet grooming industry, Frank Rowe & Son is founded on providing professional products & outstanding services at incredible prices.
Frank Rowe & Son (frankroweandson.com) has 118 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
118 approved reviews, newest moderated first
Heavy, gets way too hot. Vibration is insane! Worse than the original cordless KM. Battery life is awful, and strength is much worse. Would return if I could..
By Valued C.
Order was correct and quick
By Valued C.
We’ve used Frank Rowe for years and are very loyal to them. Now they are not up to their old standards since being bought out by Boss Pet. I’m not able to talk to anyone Boss pet phone clerks who could not help me with my issues. Why offer free shipping over $150 if you are not going to honor it or our tax exempt status. The phone clerk only gave me the option of not ordering from Frank Rowe and just ordering from Pet Edge. So why even keep the Frank Rowe name and website up???
By Valued C.
Excellent service! My blades just came back. They were packaged with so much care, you would have thought it was fine jewelry! They also had to replace a piece on one of my blades and returned the damaged piece for full transparency. I'm super impressed. I will definitely use them again and am telling all my horse friends!
By Christine K.
Excellent service and delivery.
By Valued C.
My products arrived quickly and were exactly as ordered. Love using this company
By Dana B.
Love this site
By Tonia
Always easy to deal with and very trustworthy...
By Valued C.