Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
Frame USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Frame USA (frameusa.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
194 approved reviews, newest moderated first
Everything was great except having to hammer in the piece in the back. I was afraid I would crack the frame. I understand why you don’t though. Maybe hammer it in so it can be hung horizontally or vertically
By David S.
Great team over at Frame USA. Always a good experience working with them.
By Scott O.
A couple of the corners were not so great, there was a small split on one side at the joint. The size was correct and the ordering was easy. Took a couple of weeks to arrive.
By Cliff
I received my frames in a reasonable time and everything was packaged well and I had no issues. Good experience overall.
By Dickson
This is my first time using Frame USA and it was a great experience. Phone help was great in helping to decide which frame. Frame is very reasonably priced and the quality is very good. The shipping fees, IMO, were a bit high, but even with that included the price was great. I would definitely use them again.
By Kathleen B.
I ordered multiple frames and requested the styrene instead of glass for every frame. I received exactly what I ordered!
By Greg C.
Overall, I am satisfied with my order. The larger 27" x 41" poster size has some challenges to begin with. The frames were shipped very well and came in great shape. The challenge is to put the edges back on the poster without destroying the edge of the poster itself. If I had a suggestion would be to add 1/4'' inch around the edges. Also the hook for hanging could be a little stronger, but it is serviceable.
By Mike B.
The website experience and choices are great. The products delivered (frame, mating, etc.) are top notch. The finishing touch was a disappointment. Finished frame with printed picture had spots all over the glass, the pic and mating were disoriented, not secure. We had to disassemble the finished products, clean the glass and secure the pic and mating, and reassembly for all five frames. Obviously, the workers were in a hurry, lacked training or didn't pay attention to detail.
By Jim E.
