Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Packaged properly, had a few nice extras in the box as well. Will definitely look to buy more from them in the future.
By Larry R.
Response from Fragrance Lord· Dec 9, 2024
Thank you, Larry! We're delighted to hear you appreciated the packaging and the little extras we included. 😊 We can’t wait to assist you with more purchases in the future. Enjoy your fragrances! 🌟
Creed is a Phenomenal Brand that cares about making high quality fragrances. You can argue that they’re pricy, but look at their history. The price tag from a business standpoint lives up to it. The one thing I’ll mention is this, sample before you buy. Don’t buy blindly because not everyone’s skin is the same.
By Gage T.
Response from Fragrance Lord· Dec 9, 2024
Thank you, Gage, for your wonderful feedback! You're absolutely right—Creed is a brand with a rich heritage, producing exceptional fragrances that are worth the investment. Sampling before buying is excellent advice, as fragrances truly come alive differently on each person’s skin. We’re so glad you shared your experience and look forward to serving you again for your future fragrance needs! 😊
Worst experience. I waited for a week and never received my package and ended up getting a refund.
By Cristian C.
Response from Fragrance Lord· Dec 7, 2024
Hi Cristian, We deeply regret that your experience with us did not meet expectations. Your satisfaction is our top priority, and we’re truly sorry for the inconvenience caused by the delay in receiving your package. Thank you for giving us the opportunity to resolve the issue with a refund. Please know that we are actively working to improve our processes to prevent situations like this in the future. If there’s anything further we can do or if you’d consider giving us another chance, please don’t hesitate to reach out to our support team at **[email protected]**. Sincerely, The Fragrance Lord Team
Found the best prices here and by a lot. Had a problem using a coupon, reached out to customer service a d they refunded me the coupon amount inmediatly. Recommend 100%.
By Arelys R.
Response from Fragrance Lord· Dec 7, 2024
Thank you, Arelys, for your kind words! We’re so happy to hear that you found the best prices with us and that our customer service team resolved your issue quickly. Your recommendation means the world to us! 🌟 If you need anything else, don’t hesitate to reach out. We look forward to serving you again soon! 😊
Super great people...shipped right away!!
By Leopoldo M.
Response from Fragrance Lord· Dec 6, 2024
Hi Leopoldo, Thank you for your kind words! We're so glad you had a great experience and that your order shipped right away. Your satisfaction is our priority, and it means the world to us that you're happy with your purchase. We look forward to serving you again soon! Best regards, The Fragrance Lord Team ✨
Amazing deals great fragrances and very fast shipping
By Mahmoud A.
Response from Fragrance Lord· Dec 6, 2024
Hi Mahmoud, Thank you for your fantastic review! We're so glad you enjoyed our amazing deals, great fragrances, and super-fast shipping. Your satisfaction is what keeps us going, and we’re thrilled to be your go-to for all things fragrance! If you need anything else, feel free to reach out. Looking forward to your next visit! Warm regards, The Fragrance Lord Team ✨
Fast shipping and authenticity is 100%!
By Taylisse F.
Response from Fragrance Lord· Dec 6, 2024
Hi Taylisse, Thank you for your fantastic feedback! We're thrilled to hear you were pleased with the fast shipping and the authenticity of our products. Your trust means everything to us, and we're so happy we could deliver a great experience. Looking forward to your next visit! Best regards, The Fragrance Lord Team ✨
Awesome deals, great shipping time, and sent samples with my order! Fantastic.
By Nish
Response from Fragrance Lord· Dec 5, 2024
Hi Nish, Thank you for your fantastic feedback! We're thrilled to hear you enjoyed the awesome deals, quick shipping, and extra samples. 😊 We can't wait to serve you again for your next fragrance adventure. Enjoy your scents! Warm regards, The Fragrance Lord Team 🌟
