Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
the bottle i purchased was fake
By Kag
Response from Fragrance Lord· Jun 27, 2025
Hi Dear, we're sorry to hear about your concern. Please rest assured that every product we sell is 100% authentic—we source directly from the brands or authorized boutiques. Fragrance Lord proudly stands behind every item we ship. For further assistance, our customer support team will be reaching out to help resolve this promptly.
Ive bought Sedley, Jazz Club and now Sospiro Vibrato from Fragrance Lord! Not only do they always have the best pricing, but shipping, packaging, and the entire experience is beyond amazing. Shipping has always been fast, the team has always been more than helpful with any questions I have, and overall it makes me glad to support them. Whenever I am thinking of buying a fragrance I always immediately check if Fragrance Lord has it available. Hopefully one day I can visit their in person store.
By Alessandra
Response from Fragrance Lord· Jun 27, 2025
Thank you so much, Alessandra! We're truly honored to be your go-to for fragrances. You've picked some absolute gems—Sedley’s fresh elegance, Jazz Club’s cozy booziness, and now Sospiro Vibrato with its vibrant blend of citrus, florals, and musks. We can’t wait to welcome you to our store one day—you’ll feel right at home! 💐
Very quick delivery. Cute package. And thank for the sample!
By Tracy H.
Response from Fragrance Lord· Jun 27, 2025
Thank you, Tracy! We're so glad you enjoyed the quick delivery and packaging—we always aim to make your unboxing feel special. Happy you liked the sample too! Can’t wait to send you your next fragrance treat! 🌟
Extremely fast shipping, great prices, and they even included a free sample.
By Taylor J.
Response from Fragrance Lord· Jun 17, 2025
Thank you, Taylor! We’re so glad you had a great experience with us—fast shipping, great deals, and a little surprise sample are what we love to deliver. We can’t wait to help you find your next fragrance favorite!
Thank you for communicating about when my package left , when it would be arriving and when it had arrived . Prompt , I received what I had ordered. Reasonably.Priced . I will be ordering more soon! Thank you ! Cynthia 💛
By Cynthia W.
Response from Fragrance Lord· Jun 17, 2025
Cynthia, thank you so much for your kind words! 💛 We're delighted to hear that our communication and service met your expectations and that you received everything just as ordered. We can’t wait to serve you again—your next fragrance gem awaits!
Order was shipped fast and arrived much sooner than expected. Fragrance is authentic and I enjoyed the sample included. My first purchase from this site but definitely won’t be my last.
By DJ
Response from Fragrance Lord· Jun 14, 2025
Thank you, DJ! We’re thrilled you loved the fragrance and had a smooth first experience with us. Fast shipping, authenticity, and surprise samples are just the beginning—welcome to the Fragrance Lord family!
The scents amazing, packing was great. The travel spray bottles feel a lot sturdier than other fragrance sample companies I order from. The sample I received was nice as well. Will be ordering again.
By Christopher U.
Response from Fragrance Lord· Jun 13, 2025
Thank you, Christopher! We're thrilled to hear you had such a positive experience — from the sturdy travel spray bottles to the standout scent itself. We take pride in making sure every order arrives with care, and it’s awesome to know that our packaging and sample quality stood out compared to others. If you loved your sample and are ready to explore more, let us know what notes or vibes you’re into — we’ll gladly recommend your next full-size fragrance. Looking forward to your next order and continuing this scent journey with you!
It’s was Great!!!!!
By Jamelle G.
Response from Fragrance Lord· Jun 12, 2025
Thanks, Jamelle! We're so glad you loved it! Basic Invitation blends fresh bergamot, lavender, and apple with a warm base of amber and vanilla — smooth and elegant. If you're into that, try Parfums de Marly Layton next. It’s a crowd-pleaser with a similar vibe!
