Excellent!
Love the service and the state of the art cameras!
By Sydna P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From basic home monitoring to fully-customized security systems, Fortress Security provides 24-hour rapid response for your home or business.For the safety of your family or the security of your business, we have an interconnected network of multiple central stations which are equipped with the latest telephone, computer, and back-up power systems available to ensure total uninterrupted service to our customers.
Fortress Security (fortresssecurity.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
64 approved reviews, newest moderated first
Love the service and the state of the art cameras!
By Sydna P.
Excellent and durable products. Easy to work with and navigate through. Jerrod Smith was excellent to work with and provided detailed information.
By Anthony H.
Fortress Security has been very responsive to our needs and helped us address weaknesses in our system without overselling components we didn't need. The TotalConnect2 system is a very nice interface for keeping track of the system. The loss-of-power notification was of use to us in the second week.
By Buff L.
A+++ customer service
By Stephen B.
Customer Service Rep Robert did a great job explaining the differences between their equipment and the competitors. They worked with me on the budget, that I had, to drive down the cost but still have great home security. So far I am very happy and pleased with all Fortress representatives. The technician Greg, was super prompt, they worked around my busy work schedule and were able to install all necessary equipment timely.
By Brian K.
From the time I first called and talked to Robert, everything happened just as we had discussed. The entire process was explained in detail and it happened. Greg, the installer, was knowledgeable and was able to answer all our questions. We are happy to be new customers.
By Dewaine W.
Everything from start to complete setup was easy.
By Bryan M.
Sales was very knowledgeable about the product and the technician was very professional in the installation. I highly recommend the service.
By Ajoy T.