No call
I accidently tripped the backdoor alarm. I turned it off at the control panel, but I never received a call checking on the alarm.
By Greg
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
64 reviews
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From basic home monitoring to fully-customized security systems, Fortress Security provides 24-hour rapid response for your home or business.For the safety of your family or the security of your business, we have an interconnected network of multiple central stations which are equipped with the latest telephone, computer, and back-up power systems available to ensure total uninterrupted service to our customers.
Fortress Security (fortresssecurity.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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I accidently tripped the backdoor alarm. I turned it off at the control panel, but I never received a call checking on the alarm.
By Greg
I have had an ongoing battle with Fortress Security for almost 6 years now. Customer service is best described as in America - YES, but for the most part they may as well be offshore in India, or the Phillipines. Now they have "My Alarm Center" doing the work, even though I have a contract my rates are subject to constant nickel and diming the customer each time its termed " surely you will understand the necessity of this small additional fee" - BE WARNED ! When my contract is up for renewal - I am cancelling completely. Try ADT instead far more reliable And trustworthy
By Robert