Jose Salazar did great and was very fast
Jose Salazar did great and was very fast
By Hala N.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
228 reviews
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Fort Knox Security is the premier Texas home security installation and monitoring company out of Dallas, TX. We offer homeowner and small business options ranging from police, medical & fire alarm monitoring all the way to the most cutting-edge Home & Business Automation systems available.
Fort Knox Home Security & Alarm (fortknoxhomesecurity.com) has 228 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
228 approved reviews, newest moderated first
Jose Salazar did great and was very fast
By Hala N.
Fast and friendly service. Professional. I like that he didn't arrive in a huge marked security alarm vehicle to inform others that we have valuable inside.
By Bishop
Great customer service and Jose was able to install while my two-year old ran around after him.
By Claudia R.
Jose salazar really took care of us! Thank you Fort Knox for your service!
By Julie
Jose came and quickly and professionally installed the alarm system. He walked me through how to use it and it is very user-friendly.
By Stefanie S.
Great product, good price, Jesse was very helpful with the install. Had the system installed today so I can't comment on longterm usage.
By Brent
Great service, and the technician did a fantastic job.
By Ashley R.
Have just engaged Ford Knox Home Security and am very pleased with result. They are much more willing to work with clients' special requirements than their peers. However, while management and support folks are great, I was most impressed with the front line staff that deals with the customer. James Taylor in Sales is very knowledgeable, low-pressure and patient. He goes the extra step to helping the customer understand their processes, pricing and expectations. Our installer, Sean Pelley is very experienced, friendly and one of the most persistent techs I've ever met in making sure that the equipment is property installed and that the customer's expectations are met. For example, a faulty wire in one of our zones was causing mistaken signals. Sean worked at it for hours and developed a clean and effective work-around and did so with good humor throughout. They've assembled a great team of people that stays with you as a customer from start to finish. No need to pass from one person to another and repeat your story over and over. Recommend them highly.
By Joel C.