Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shopping for a new mattress is easy at Urban Mattress. Buy online & have your mattress shipped to you, or stop by one of our local stores near you today.
Urban Mattress (fortcollins.urbanmattress.com) has 188 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
188 approved reviews, newest moderated first
Super staff. Knows their product! Great quality. ! I have purchased several and have loved every one! Just purchased one yesterday. Guests raved this morning on their comfort! First thing they said was .."where did you get that mattress?"
By Dianna S.
Excellent service. Also, the mattress we bought several years ago continues to be amazingly comfortable and a perfect fit for us. I would absolutely buy another mattress there!
By Thomas & B.
We could not have been more pleased with our experience! We worked with two of the salesman, and they were both knowledgeable, good hearted and honest. We will be recommending everybody and anybody to urban mattress. We have also been enjoying the best sleep of our lives, you can’t put a price tag on that.
By Holly J.
Absolutely love this place!! Wonderfully friendly people and awesome mattresses. Would definitely purchase my next mattress here ♥️
By Darlene P.
