Great Customer Service
I appreciate the quick response and resolution to my inquiry. Franz was great. Thank you
By Amber M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Forefront Health is listed under Personal Care.
Forefront Health (forefronthealth.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
172 approved reviews, newest moderated first
I appreciate the quick response and resolution to my inquiry. Franz was great. Thank you
By Amber M.
The responded quickly to my problem and went above and beyond to make sure it was taken care of. I am very pleased with this company.
By Bonnie
The customer service was brilliant! Franz Josef was very kind and efficient.
By Diane Gamble M.
I have Hashimoto's hypothyroidism and have been on levothyroxine for 10 years. I also purchase Forefront's desiccated thyroid to assist my T3 (previously prescribed by a functional medicine doctor) but I have a new diagnosis: osteoporosis. I have read an article associating thyroid disorders, as well as thyroid medication, to osteoporosis. My PCP could provide me little information so I turned to Forefront. Franz provided me with a VERY thorough response! I can't thank Forefront enough for being knowledgeable and sharing that knowledge with customers!
By Carla T.
I have had consistent quality experiences with this company and its products for a year! My initially skeptical Doctor now encourages me to continue. I now have improved ultrasound (drastic), improved blood results, and reduction of symptoms!
By Steven
I started the raw desiccated bovine supplement without any information or directions. When I contacted customer support I received the information needed. The customer support person provided much appreciated email directions and support via several email exchanges. She was patient with my questions and confusion. Excellent customer service!!
By Deanna
Ashley is a gem to work with! Very knowledgeable, never trying to push you to buy anything. She got everything set up for me (subscriptions) since the products ship at different rates. She made it so easy. So excited to receive my order.
By Kim
Forefront Health has great customer service as well as products. USPS has broken one of the bottles in transit to me. I took pictures and sent them to Forefront's customer service and received a replacement bottle very quickly. I'm impressed with how well and quickly they made amends for USPS's mistake. Recommended company.
By Tony