Always prompt and great service
Always prompt and great service Thanks again! Eric
By ERIC S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
Always prompt and great service Thanks again! Eric
By ERIC S.
Great shop with good service. Coffee shop in store/connected so not too bad either!
By MIKE S.
Superior service and friendly!
By DAVE H.
Bought a bike for my son. I don’t mind paying a little more for quality and service. You get both here
By MIKE L.
Scott at the El Dorado Hills store was very helpful and knowledgeable on helping me find the right bike. He didn’t try to up sell me on anything and he worked with in my budget. I now go to the EDH store for all my biking needs, and I recommend all my friends to him at the EDH location. Thanks for sweet bike Scott! -Mac
By MAC DAVID JAMES III W.
We bought 2 Trex bikes here a few years ago and now we've bought 2Trex ebikes. The Staff know bikes and they are courteous and helpful when I have a question or repair but let me look when I just want to wander around on my own. There's just too many ebikes to chose from so we went with the brand and the shop we trust! So far, so happy!
By JANE P.
Fantastic custom service and beautiful shop.
By JANINE
Always great service no matter who helps you. Great shop!”
By D W.