Great experience and customer service
Great experience and customer service. No pressure, knowledgeable and take time.
By JAMES B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
Great experience and customer service. No pressure, knowledgeable and take time.
By JAMES B.
Awesome Bike shop!! Friendly staff, knowledgeable sales people, great pro gear !!!
By PAUL M.
Taken bike in 3 times and still won’t shift thru all the gears...
By LOESCH
Response from Folsom Bike· Sep 28, 2018
I would LOVE the opportunity to make this right for you. Please contact me directly so we can ensure your bike is working properly. My email is [email protected] or 916-844-1000x2
Great help, accommodating to my needs. Service was great.
By Deborah S.
Excellent n professorial service These guys don't just work in a bike shop they ride bikes in various forms, from cross country to mountain biking
By DAVID C.
Great selection of bikes. Nice people and not pushy salesmen. Knowledgeable and quick service as well. Thank you.
By TC
Excellent, Every time we come in everyone is so helpful. Thanks
By MARK & TERI L.
Made an appointment to get my bike tuned. When I showed up I was warmly greeted and my bake was given excellent care. I was thrilled with how quickly and efficiently the whole process went. Thanks Guys!!!
By Edward K.