Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
418 reviews
Franklin Machine ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
418 approved reviews, newest moderated first
The products were perfect And the service was super fast Delivery was so fast Thank you
By - AUNTIE ANNES #.
Response from Franklin Machine Products· Mar 20, 2020
Thank you! We're glad to hear we got you what you needed quickly!
Always great customer service!
By MELANIE BRUSATI - MORTONS THE S.
Response from Franklin Machine Products· Mar 20, 2020
Hi Melanie - our Customer Service team is proud to help you run your kitchen.
always have what I need and great customer service
By DON GOOD (GM) - FAMOUS DAVES #.
Response from Franklin Machine Products· Mar 20, 2020
Hi Don - thank you for your review! We strive to provide you with the service you deserrve!
I have found the pricing to be very fair but the people in the sales department have helped me with enthusiasm and skill.
By Charles
Response from Franklin Machine Products· Mar 20, 2020
Thanks, Charles! Our staff is so happy to provide you with top notch service!
Very helpful and knowledgeable
By STEVE FLORES - APPLEBEES Area D.
Response from Franklin Machine Products· Mar 20, 2020
Hi Steve - thank you for your review. Our staff appreciates your feedback.
fast and cheap delivery more options on products than parts town
By Ana Hernandez-Buffalo Wild WIngs Blossom H.
Response from Franklin Machine Products· Mar 20, 2020
Hi Ana - we're glad to be able to provide your restaurants with the parts you need. Thank you for your review.
The best supplier of ours. Nobody can beat the service.
By DANTE TORIBIO - IDEAL RESTAURANT SUPPLY C.
Response from Franklin Machine Products· Mar 20, 2020
Hi Dante - thank you so much for the compliment! We're happy to help your business!
Great products, great support, speedy delivery
By JP - HOLIDAY RETIREMENT P.
Response from Franklin Machine Products· Mar 20, 2020
Thank you, JP! We're happy to help you serve your community.
